On Tue, 2009-11-24 at 11:45 -0700, Jeffrey Dunster wrote: > Ah, choice words. I couldn't agree more. In fact, I would like to > include portions of your message in my internal support blog and on my > personal blog. May I?
Sure. > There is a natural tension between admin and user, support and > programmer. Sadly, it often manifests in antagonistic relationships, > back-biting, distrust and accusations of laziness or irresponsibility. I'm a programmer by passion and administrator by accident. I threw my share of insults at the admins until I became one. Sadly too many wars are a result of one side not understanding the other. > I'm trying to avoid that through transparency, clear communication and > frank discussion of my competing responsibilities (service, end user, > and developmental support). Sysadmins generally understand users and programmers, they just think they're hopelessly ignorant punks. Good on you for trying to improve the situation. -- "XML is like violence: if it doesn't solve your problem, you aren't using enough of it." - Chris Maden -------------------- BYU Unix Users Group http://uug.byu.edu/ The opinions expressed in this message are the responsibility of their author. They are not endorsed by BYU, the BYU CS Department or BYU-UUG. ___________________________________________________________________ List Info (unsubscribe here): http://uug.byu.edu/mailman/listinfo/uug-list
