Hello everyone, this message is for UW students, staff, and faculty;
others may ignore. UW folks who do not use ArcGIS Online or who do not
plan to use ArcGIS Online may also ignore.
Last year at the Esri user conference, the higher ed folks basically
said they had no system in place for regulating ArcGIS Online credits
and we should just go ahead and use the system and they'd figure out how
to deal with problems on an ad-hoc basis. This happened recently; one of
our users followed that (non-)advice, and the use of the service put our
account in the red and locked all services for the UW organizational
account.
Esri was good to their word, and reinstated the credits plus added a
substantial amount of additional credits, so hopefully we will be able
to carry on without any lapse in services.
However, as a user of the system you need to be aware that:
Our current ArcGIS Online account uses a pool of credits for services.
That means any activity that uses credits pulls from the pool. If a
service uses all credits in the pool, it will freeze the entire UW
ArcGIS Online account.
If all credits are used, no activity on any part the account will be
allowed--even if that activity uses no credits at all.
What this means is that if you are using our ArcGIS Online account, you
need to be cognizant about the credits your service/activity will use,
and please be judicious since everyone on the account will potentially
be affected by your individual use. Some services consume credits and
some do not. Some consume large amounts of credits and some consume less.
In the future Esri plans to update the system to allow for per-user
quotas; at that time some of us who manage the license will need to get
together to decide how we will apportion those. An announcement will be
made on this listserv when that time comes.
Esri was very kind in reinstating our account and adding a large number
of credits, but they are charged real $ by Amazon for hosting the ArcGIS
Online services, so they cannot offer these services to us for free.
Up to now there have been no warnings about this, but from this time
onward, if any activity you generate causes the account to go bankrupt,
you or your budget will be responsible for paying the real $ to Esri in
order to get the account back on good terms.
If you are a current publisher on our account, I have altered your
status to "user" and I will be sending you a link to verify that you
understand and agree to these terms. Once I get the form from you
stating you agree, I will switch your account back to "publisher"status.
Thanks for your understanding and cooperation and apologies for any
lapses in service you encountered recently.
--
-P.
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Philip M. Hurvitz, PhD | Research Assistant Professor | UW-CBE
Urban Form Lab | 1107 NE 45th Street, Suite 535 | Box 354802
University of Washington, Seattle, Washington 98195-4802, USA
[email protected] | http://gis.washington.edu/phurvitz
"What is essential is invisible to the eye." -de Saint-Exupéry
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