Hello Again, I found the entry in the Event Log:
Log Name: Application Source: Application Error Date: 11/22/2015 9:15:35 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: User-PC Description:Faulting application name: VirtualBox.exe, version: 5.0.10.4061, time stamp: 0x564221d3 Faulting module name: CRYPT32.dll, version: 6.3.9600.17475, time stamp: 0x5450388b
Exception code: 0xc0000005 Fault offset: 0x0000000000007a7d Faulting process id: 0x1c98 Faulting application start time: 0x01d12594d34729c7 Faulting application path: C:\Program Files\Oracle\VirtualBox\VirtualBox.exe Faulting module path: C:\WINDOWS\system32\CRYPT32.dll Report Id: 1466f22d-9188-11e5-bf83-008cfa236765 Faulting package full name: Faulting package-relative application ID: Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event";> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2015-11-23T02:15:35.000000000Z" /> <EventRecordID>168085</EventRecordID> <Channel>Application</Channel> <Computer>User-PC</Computer> <Security /> </System> <EventData> <Data>VirtualBox.exe</Data> <Data>5.0.10.4061</Data> <Data>564221d3</Data> <Data>CRYPT32.dll</Data> <Data>6.3.9600.17475</Data> <Data>5450388b</Data> <Data>c0000005</Data> <Data>0000000000007a7d</Data> <Data>1c98</Data> <Data>01d12594d34729c7</Data> <Data>C:\Program Files\Oracle\VirtualBox\VirtualBox.exe</Data> <Data>C:\WINDOWS\system32\CRYPT32.dll</Data> <Data>1466f22d-9188-11e5-bf83-008cfa236765</Data> <Data> </Data> <Data> </Data> </EventData> </Event> Sincerely, Ben I. -------- Forwarded Message -------- Subject: Re: [VBox-users] Problem trying to update VBox Date: Mon, 23 Nov 2015 11:19:10 -0500 From: Ben <[email protected]> Reply-To: Ben Iannitelli <[email protected]> To: [email protected] Hi Dr. Mehnert, Thank you very much for the advice! Unfortunately, it appears that I need even more guidance. First, I uninstalled VirtualBox version 5.0.0. Then, I installed version 5.0.10. (I changed my mind about removing VMs between these two steps, partly because I thought I was complicating things.) Next, I tried to start VirtualBox. It did indeed start, and for a moment it looked like I was done fixing my problem (screenshot attached), but then Windows gave a dialog box entitled "VirtualBox Manager" which said: "VirtualBox Manager has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." And the only option this dialog box gave was "Close program". I've opened Event Viewer and begun to look for an event with a time stamp near the time of this error, but I have yet to find it. Other than digging through my computer's events, here are some ideas I've had to go forward from here: A) Try the same thing I just tried with version 5.0.8 B) Try the same thing I just tried with version 5.0.1, and then 5.0.2, etc., and see how close I can advance toward 5.0.10 before things break. C) Restore my computer to the last time VirtualBox was working (version 5.0.0, well before I tried updating to 5.0.10), and then try one or both of the prior ideas. Am I premature entertaining those ideas before I'm done digging through Event Viewer? Sincerely, Ben I. P.S. On one mailing list to which I belong, people include screenshots in the body of their messages or as attachments all the time. On yet another list, many people attempt that and someone or other always responds "please, no screenshots" (apparently because they don't always come through). Does this community have a policy or guidelines concerning screenshots? On 11/19/2015 12:22 PM, Frank Mehnert wrote:
Ben, your problem was most likely fixed with VBox 5.0.8. Please upgrade to the latest 5.0.x version (currently 5.0.10). Kind regards, Frank On Saturday 14 November 2015 14:28:52 Ben wrote:Hi Everyone, When I tried to update my version of VirtualBox not only did I fail to do so, but it appears to me that I corrupted my copy of VirtualBox. I tried updating from Version 5.0.0 directly to 5.0.10 on a Windows 8.1 host. Subsequently I used System Restore to undo the damage I had done. Windows reported that System Restore completed successfully. But when I tried to open one of my VMs, Windows gave me the following error in a dialog box: "WinVerifyTrust failed on stub executable: WinVerifyTrust failed with hrc= Unknown Status 0x8009200D on 'Device\HarddiskVolume4\Program Files\Oracle\VirtualBox\VirtualBox.exe' (rc=-22919) Please try reinstalling VirtualBox." The Windows dialog box only gives the option "Abort", so I select that, and immediately thereafter VirtualBox always spits up the following: Failed to open a session for the virtual machine *Ben_Xubuntu_32_Personal2*. The virtual machine *'Ben_Xubuntu_32_Personal2'* has terminated unexpectedly during startup with exit code 1 (0x1). More details may be available in *'C:\Users\User\VirtualBox VMs\Ben_Xubuntu_32_Personal2\Logs\VBoxStartup.log'*. Result Code: E_FAIL (0x80004005) Component: MachineWrap Interface: IMachine {f30138d4-e5ea-4b3a-8858-a059de4c93fd} I'm inclined to take Windows' suggestion and reinstall VirtualBox version 5.0.0, but before I risk further damage I thought I should check in this forum first. How does the following procedure look? 1. Uninstall VirtualBox. 2. Delete the contents of the folder "VirtualBox VMs" (I backed them up well before this problem) but not the folder itself. 3. Install VirtualBox 5.0.0. 4. Put my backup copies of my VMs into the folder "VirtualBox VMs". 5. Start VirtualBox. 6. Try to start my VMs. Sincerely, Ben Iannitelli
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