On Wed, Jun 6, 2018, 9:09 PM Alexey Eromenko <[email protected]> wrote:
> ---------
>
> Hi All,
>
> I'we got a new Win 7 PC: Toshiba Z40-C laptop with Intel Core i7 6600U CPU.
> VirtualBox 5.2.12 (latest), but also tried 5.1.38 and 5.0.40, with the
> same problem.
>
> VBox.log:
> https://www.dropbox.com/s/8ss3510bofy4ntd/vbox.log.txt?dl=0
>
> The problem is: no matter what I do, "vboxdrv" never gets installed.
>
> It says cannot start VM : "Make Sure the kernel module has been loaded
> successfully".
>
> Error in supR3HardenedWinReSpawn
> NtCreateFile(\Device\VBoxDrvStub) failed
>
> Looking at a list of drivers in "Device Manager", I cannot see
> "vboxdrv" listed there. (Even with show hidden -> Non-plug-n-play
> devices)
>
> C:\Users\Alexey>sc.exe query vboxdrv
>
> SERVICE_NAME: vboxdrv
> TYPE : 1 KERNEL_DRIVER
> STATE : 1 STOPPED
> WIN32_EXIT_CODE : 2 (0x2)
> SERVICE_EXIT_CODE : 0 (0x0)
> CHECKPOINT : 0x0
> WAIT_HINT : 0x0
>
> It seems there is a conflict between VirtualBox and some other
> software / device driver on my PC. But how to figure it out ?
> The PC is totally new, but it has a lot of Toshiba drivers & utils
> included.
> Restarting the PC (the Windows way) didn't help either.
>
> Forum didn't deliver the answer :
> https://forums.virtualbox.org/viewtopic.php?f=6&t=88245
>
> Any ideas?
>
Maybe there is something in the windows event log that offers more clues?
https://docs.microsoft.com/en-us/windows-hardware/drivers/install/code-integrity-diagnostic-system-log-events
See also
https://docs.microsoft.com/en-us/windows-hardware/drivers/install/detecting-driver-load-errors
FC
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