Anyone else wish to contribute? Alexey? :) On Thursday 18 February 2010 at 1:51 pm, Pablo Sanchez penned about "[vbox-users] Work-in-progress How to report a problem was Re: Memory over 3Gb"
> [ Comments below, in line ] > > On Thursday 18 February 2010 at 12:19 pm, Klaus Espenlaub penned > about "Re: [vbox-users] Memory over 3Gb" > > > Putting entries in the FAQ isn't really appropriate either, given > > the big variety of questions people have. It would just immensely > > help (and be extremely polite) if the people asking a question would > > spend a little time asking themselves whether the question can be > > answered without reading someone's mind. > > Hi Klaus, > > The issue I see with the above is you're asking someone to read your > mind. :) > > Being that I much prefer to resolve problems than to argue (which I > believe you're the same way), I'll propose putting together the set of > questions for a FAQ entry. > > I welcome you and anyone else to add/subtract and we'll move the > information over to the FAQ. Perhaps once a month, we can post a > reminder to the list (easy to `cron') on how to request help from the > list. > > I figure at the minimum Alexey will contribute. :) > > How to get help from the List > ============================= > All software has bugs. The VirtualBox team is fast at resolving > issues. However, as the reporter of a problem, it's your > responsibility to provide accurate information. > > Below are key pieces of data you should provide when requesting help > from the List. > > Environment > ----------- > o Version of VirtualBox installed (e.g. 3.1.2) > > o Type and version of the Host Operating System (e.g. openSUSE 11.2, > Windows XP SP3, etc) > > o Type and version of the Guest O/S > > o Version of the Guest Additions installed - provide example of how to > obtain. > > Problem > ------- > o Describe the problem: > - What are you trying to accomplish? > - What did you expect and what was the result? > > Attempted Resolutions > --------------------- > o Have you searched the User Manual? > > o What have you attempted and what was the result of each attempt? > > Data > ---- > o Question: Can we post `VBox.log' -- Pablo Sanchez - Blueoak Database Engineering, Inc Ph: 819.459.1926 Fax: 760.860.5225 (US) _______________________________________________ vbox-users mailing list vbox-users@virtualbox.org http://vbox.innotek.de/mailman/listinfo/vbox-users
