*Hi Associate,*


*Hope you are doing good.*



*I have urgent  requirement kindly let me know if you have any resource
available. *



*Role:** Technical Project Manager*

*Location:** San Jose, CA*

*Duration:** Long term*



*Job Description: *

·         Manage 24x7 support team taking care of HANA/Hadoop applications
and platforms. Hadoop or Hana experience is preferred.

·         Develop relations with business community and all internal and
external stakeholders related to platform support group.

·         Arrange, assign, adjust and monitor shifts to have apt coverage.

·         Provide additional support to existing production support
procedures.

·         Interact with infrastructure, release management, change
management, QA, DBA and application teams.

·         Provide regular status reports to management on application
status and other metrics.

·         Collaborate with management to improve and customize reports
related to production support.

·         Prioritize issues raised and resolve it accordingly.

·         Coordinate escalation and resolution of major service issues.

·         Report promptly to management and business partners regarding
critical outages until resolution.

·         Manage SLA and execution of critical situations.

·         Allocate resources to resolve problems/incidents.

·         Define and manage scope, budget, schedule, priorities and risk
throughout the multiple projects.

·         Coordinate areas of communication within firm having impact on
scope, budget, risk and resources.



*Must have:*

·         Should have 7-10 years of overall IT experience

·         Should have worked and  has good understanding of Information
Management areas like Enterprise Data Warehouse, SAP, Big Data, ETL and BI
etc.

·         Good understanding of production support engagements.

·         Excellent communication and mentoring skills



*Jacob Wilson*

*SPAR Information Systems*

*Fax : 201 528 5301*

*Email : j <%20ra...@sparinfosys.com>acobwilson...@gmail.com
<acobwilson...@gmail.com>*

*www.sparinfosys.com <http://www.sparinfosys.com/>*

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