Title: RE: [Veritas-bu] DLT drives going down
Try running "sgscan tapes" to see if you could see all your tape drives.  If you dont see all your tape drives, you need to fix that problem first, then remap the drives.


From: Xu, Ying [mailto:[EMAIL PROTECTED]
Sent: Wednesday, January 04, 2006 9:58 AM
To: 'Diane Marcotte'; Barber, Layne (Contractor); WEAVER, Simon; veritas-bu@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] DLT drives going down

You need to remap the tape drives with device tree.  This problem might occur if you reboot the server while one tape drive had issues, so the mapping messed up on OS.  It happened a couple of time in our environment.

-----Original Message-----
From: Diane Marcotte [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, January 04, 2006 9:25 AM
To: Barber, Layne (Contractor); WEAVER, Simon; veritas-bu@mailman.eng.auburn.edu
Subject: RE: [Veritas-bu] DLT drives going down


Check that the /dev/rmt/* entries match the devices in the robot.  You can see if they do by inserting a tape into the drive and then issuing  a mt -f /dev/rmt/* status for the /dev/rmt/ number you have the drive configured to.  It should show a device is present, if not then you have a configuration issue.

--On Wednesday, January 04, 2006 9:04 AM -0600 "Barber, Layne (Contractor)"
<[EMAIL PROTECTED]> wrote:

>
> tapes stay in the drives and must be manually ejected. The robot
> doesn't remove the tapes because it thinks they are not there. It is
> acting as if the OS is losing communication with the device since
> robtest's unload command comes back with "device not present".
>
>
> __________________________________________________
> From: WEAVER, Simon [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, January 04, 2006 08:58
> To: Barber, Layne (Contractor); veritas-bu@mailman.eng.auburn.edu
> Subject: RE: [Veritas-bu] DLT drives going down
>
>
>
> IF it happens at the end of the job, may be worth checking the robot
> itself perhaps?
> Do the tapes STAY in the tape drives when the error appears? In other
> words, does the Robot manage to REMOVE the tape from the Drive?
>
>
>
> Simon Weaver
> Technical Support
> Windows Domain Administrator
>
> EADS Astrium
> Tel: 02392-708598
>
> Email: [EMAIL PROTECTED]
>
>
>
> -----Original Message-----
> From: Barber, Layne (Contractor)
> [mailto:[EMAIL PROTECTED]]
> Sent: 04 January 2006 14:56
> To: WEAVER, Simon; veritas-bu@mailman.eng.auburn.edu
> Subject: RE: [Veritas-bu] DLT drives going down
>
>
> Everything has been power cycled several times. The drives appear to
> go down at the end of a job.
>
>
> __________________________________________________
> From: WEAVER, Simon [mailto:[EMAIL PROTECTED]]
> Sent: Wednesday, January 04, 2006 08:47
> To: Barber, Layne (Contractor); veritas-bu@mailman.eng.auburn.edu
> Subject: RE: [Veritas-bu] DLT drives going down
>
>
>
> I assume its been physically powered down / restarted the drives / robot?
> Also, do the tapes go into a DOWN STATE during the middle of a backup,
> or beginning or would you say very random?
>
>
>
> Simon Weaver
> Technical Support
> Windows Domain Administrator
>
> EADS Astrium
> Tel: 02392-708598
>
> Email: [EMAIL PROTECTED]
>
>
>
> -----Original Message-----
> From: Barber, Layne (Contractor)
> [mailto:[EMAIL PROTECTED]]
> Sent: 04 January 2006 14:34
> To: WEAVER, Simon; veritas-bu@mailman.eng.auburn.edu
> Subject: RE: [Veritas-bu] DLT drives going down
>
>
> They have upgraded the FW to the latest/greatest and checked cables. I
> agree on the polling.
>
>
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