[Veritas-bu] Can't unfreeze tapes?

[Sixbury, Dan]

I have 2 tapes that are physically located in our tape library and show up in the netbackup GUI.  The tapes are in a Frozen state right now, and I am unable to un-freeze the tapes.  When I do a bpmedialist from the master/media servers, the tapes in question do not show up.   It seems rather odd that the GUI would show the tapes, but that the command line would not show the tapes.   Any suggestions?   Thanks, Dan