To all the folks who have active Veritas support contracts, and who are struggling with Veritas's patchy linux support - can I suggest we all add our thoughts to: http://enhancement.veritas.com/
At least that way there's some chance that someone further up from your local account rep will see it. :-) Regards, Tristan -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ed Wilts Sent: Thursday, 11 May 2006 2:18 AM To: List Veritas List Subject: [Veritas-bu] Symantec and Linux support I regularly see postings from people looking to enhance their use of Linux as NetBackup servers. Although I am a *strong* Linux advocate and a Red Hat Certified Engineer, I would advise that you think long and hard about this decision. Symantec has not yet been able to demonstrate any willingness to support Red Hat Enterprise Linux as an enterprise platform. Fact: NetBackup 6.5, targeted for release in February, 2007, will drop support for RHEL 3. RHEL 3 started shipping in October, 2003 and will be supported by Red Hat through October, 2010. Symantec will cut you off with its current release nearly 4 years before Red Hat stops supporting the OS. On the other hand, Windows 2000, which was released 2 1/2 years earlier than RHEL 3, will still be supported by NetBackup 6.5. Additionally, mainstream support for Win2K server has already ended and full support will end from Microsoft *before* RHEL 3 support ends. This should show you where Symantec's priorities lie. Fact: Symantec Brightmail is not available for RHEL 4 so if you're deploying today, you have to deploy on RHEL 3. One Symantec enterprise product will soon be unable to back up another Symantec enterprise product. RHEL 4 has been out for over a year and still Symantec hasn't started supporting it. I just searched the support site for the system requirements in case my local office was wrong, and RHEL 4 still does not seem to be supported. Fact: NOM on Linux. Nope, it doesn't exist. Windows or Solaris only. Symantec doesn't seem to get it. I'm turning blue in the face trying to explain this to my local office. I know that there are Symantec folks on this list - feel free to pass this on. Symantec's actions do not go without notice. I've been asked by my management why we're not using Linux for NetBackup and I bluntly told them that Symantec can't be trusted to support the platform as it should be trusted. We recently replaced our master and one of our media servers and stuck with Solaris. We spent a lot more money but at least I know it will work. Enough rambling. If you have concerns about NetBackup and Linux support, contact your Symantec reps. .../Ed -- Ed Wilts, RHCE Mounds View, MN, USA mailto:[EMAIL PROTECTED] Member #1, Red Hat Community Ambassador Program _______________________________________________ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu _______________________________________________ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu