Hi, I have to go down to the bunker and check what firmware we are on.. I probably have this for you tomorrow afternoon.
You didn't have any errors in acsss_event.log on the ACSLS server? I think it's in the <acsss_home>/log directory. Also, have you been close to the library when this problem occurs? What is happening with the arms and elevators? Any strange sounds? Have you tried Symantec support? I will get back to you tomorrow with firmware... Hampus Lind Rikspolisstyrelsen National Police Board Tel dir: +46 (0)8 - 401 99 43 Tel mob: +46 (0)70 - 217 92 66 E-mail: [EMAIL PROTECTED] -----Ursprungligt meddelande----- Från: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] För Justin Piszcz Skickat: den 11 december 2006 16:25 Till: Veritas-bu@mailman.eng.auburn.edu Ämne: [Veritas-bu] ACSLS+SL8500 Issues Remain.. Hi all, I tried everyone's suggestions thus far, have not had any luck though: 1) tried using TCP communication on all the media servers instead of UDP 2) tried increasing the media unmount delay from 120 seconds to 600 seconds, 10 minutes And the problem remains/persists, I kick off 45 jobs and NetBackup shows 32 active jobs. However 1/2 or 3 (random) jobs will hang saying 'Mounting MediaID' - I can check ACSLS and run query drive *, the tape it is requesting sometimes is and is not in the drive that it is supposed to be in, confusing... For firmware, what is the current/latest firmware and for those who have SL8500s without any issues, what firmware are you running? Justin. _______________________________________________ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu _______________________________________________ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu