The problem was this: 1. I had to remove MP4 (32bit) 2. I had to remove 5.1 (32bit) 3. I installed x86_64 5.1MP4 (client+patch all in one for x86_64 FYI) 4. I installed x86_64 5.1MP6 (patch only) 5. Reboot. 6. It now successfully backs up the registry.
The case notes state there is no x86_64 6.0 clients yet FYI. Justin. On Thu, 29 Mar 2007, Justin Piszcz wrote: > And to confirm, VSS is DISABLED on the Server and its turned off from the > Host / Master Server / Properties, Client Tab ? > > Yup, first or second thing I do when adding a windows client. > > Justin. > > On Thu, 29 Mar 2007, WEAVER, Simon (external) wrote: > >> >> Justin Ok no worries - try reverting back the client and see what happens. >> >> And to confirm, VSS is DISABLED on the Server and its turned off from the >> Host / Master Server / Properties, Client Tab ? >> >> Thanks. Again, sorry if this has been repeated >> >> Regards >> >> Simon Weaver >> 3rd Line Technical Support >> Windows Domain Administrator >> >> EADS Astrium Limited, B23AA IM (DCS) >> Anchorage Road, Portsmouth, PO3 5PU >> >> Email: [EMAIL PROTECTED] >> >> >> >> -----Original Message----- >> From: Justin Piszcz [mailto:[EMAIL PROTECTED] >> Sent: 29 March 2007 09:17 >> To: WEAVER, Simon (external) >> Cc: [email protected] >> Subject: RE: [Veritas-bu] Windows 2003: Faulting application bpbkar32.exe >> >> >> Not much unfortunately becuase bpkbar32 is the process that dies. Just >> says its setting up to backup everything and it dies on the Shadow Copy >> Components I believe. >> >> I can check for the exact msgs later, but suffice to say, that is >> basically what happens. >> >> On Thu, 29 Mar 2007, WEAVER, Simon (external) wrote: >> >>> >>> Justin >>> So what did the max logging show when the error occurred ?? >>> >>> Regards >>> >>> Simon Weaver >>> 3rd Line Technical Support >>> Windows Domain Administrator >>> >>> EADS Astrium Limited, B23AA IM (DCS) >>> Anchorage Road, Portsmouth, PO3 5PU >>> >>> Email: [EMAIL PROTECTED] >>> >>> >>> >>> -----Original Message----- >>> From: Justin Piszcz [mailto:[EMAIL PROTECTED] >>> Sent: 29 March 2007 09:10 >>> To: WEAVER, Simon (external) >>> Cc: [email protected] >>> Subject: RE: [Veritas-bu] Windows 2003: Faulting application >>> bpbkar32.exe >>> >>> >>> Yeah I have done all of that, next step is to install 5.1MP4 x86_64. >>> >>> On Thu, 29 Mar 2007, WEAVER, Simon (external) wrote: >>> >>>> >>>> Justin >>>> Sorry I have been away and busy ! >>>> Ok try uninstall / reinstall >>>> Try backup by IP rather than Server Name (odd I know!!) >>>> Turn off VSS from the Master Properties, Client and make sure its not >>>> set to use VSS or VSP Assuming its this one server, is there anything >>>> special about it, that may require a call to Support to get an update >>>> / hot fix? >>>> >>>> Also, can you enable max logging on the client, to get more info .... >>>> Sorry if this has already been asked ! >>>> >>>> >>>> >>>> Regards >>>> >>>> Simon Weaver >>>> 3rd Line Technical Support >>>> Windows Domain Administrator >>>> >>>> EADS Astrium Limited, B23AA IM (DCS) >>>> Anchorage Road, Portsmouth, PO3 5PU >>>> >>>> Email: [EMAIL PROTECTED] >>>> >>>> >>>> >>>> -----Original Message----- >>>> From: Justin Piszcz [mailto:[EMAIL PROTECTED] >>>> Sent: 28 March 2007 23:29 >>>> To: [email protected] >>>> Subject: Re: [Veritas-bu] Windows 2003: Faulting application >>>> bpbkar32.exe >>>> >>>> >>>> No takers? :( >>>> >>>> On Wed, 28 Mar 2007, Justin Piszcz wrote: >>>> >>>>> When trying to backup the registry, and ONLY the registry, I get >>>>> this: >>>>> >>>>> Faulting application bpbkar32.exe, version 5.1.0.164, faulting >>>>> module vssapi.dll, version 5.2.3790.1830, fault address 0x00020030. >>>>> >>>>> For more information, see Help and Support Center at >>>>> http://go.microsoft.com/fwlink/events.asp. >>>>> >>>>> 1. Master Server & Media Server: All 6.0MP4. >>>>> 2. Client is 5.1MP4. >>>>> 3. Yes, I have added the client and turned off all snapshotting >>>>> technology. 4. However, I believe it is still used for the registry >>>>> backup. >>>>> >>>>> The backups for all of the hard drives/arrays, not a single failure. >>>>> This ONLY occurs with the registry. >>>>> >>>>> I do not though this is Windows 2003 R2 on the x86_64 platform. I >>>>> believe the client installed was the regular 32bit client; but >>>>> x86_64 should be backwards compatible with 32bit, yes? At least for >>>>> simple things, I am not sure if the registry requires the 64bit MP4 >>>>> patch? Has anyone dealt with anything like this before? There is >>>>> just this one pesky server that this is happening on, all of the >>>>> server servers use, ALL_LOCAL_DRIVES and backup the registry with no >>>>> issues. >>>>> >>>>> Justin. >>>>> >>>>> _______________________________________________ >>>>> Veritas-bu maillist - [email protected] >>>>> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu >>>>> >>>> _______________________________________________ >>>> Veritas-bu maillist - [email protected] >>>> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu >>>> >>>> This email (including any attachments) may contain confidential >>>> and/or privileged information or information otherwise protected from >>>> disclosure. If you are not the intended recipient, please notify the >>>> sender immediately, do not copy this message or any attachments and >>>> do not >>> use it for any purpose or disclose its content to any person, but >>> delete this message and any attachments from your system. Astrium >>> disclaims any and all liability if this email transmission was virus >>> corrupted, altered or falsified. >>>> --------------------------------------------------------------------- >>>> Astrium Limited, Registered in England and Wales No. 2449259 >>>> Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 >>>> 2AS, >>> England >>>> >>> >>> This email (including any attachments) may contain confidential and/or >>> privileged information or information otherwise protected from >>> disclosure. If you are not the intended recipient, please notify the >>> sender immediately, do not copy this message or any attachments and do not >> use it for any purpose or disclose its content to any person, but delete >> this message and any attachments from your system. Astrium disclaims any >> and >> all liability if this email transmission was virus corrupted, altered or >> falsified. >>> --------------------------------------------------------------------- >>> Astrium Limited, Registered in England and Wales No. 2449259 >>> Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, >> England >>> >> >> This email (including any attachments) may contain confidential and/or >> privileged information or information otherwise protected from disclosure. >> If you are not the intended recipient, please notify the sender >> immediately, do not copy this message or any attachments and do not use it >> for any purpose or disclose its content to any person, but delete this >> message and any attachments from your system. >> Astrium disclaims any and all liability if this email transmission was >> virus corrupted, altered or falsified. >> --------------------------------------------------------------------- >> Astrium Limited, Registered in England and Wales No. 2449259 >> Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, >> England >> > _______________________________________________ Veritas-bu maillist - [email protected] http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
