we have used the appliance from neoscale for about a year but then stopped a year ago. we have a windows netbackup environment and disappearing tape drives is just a headache. we use persistent binding and that helps but at the time the appliance itself would shuffle the drives whenever it was rebooted or brought down for some reason. other than this, it worked just fine. however, do a lookup for Cisco's SME, you may want to consider this. this is an alternative to the appliance and should be coming out sometime soon.
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