I have gone through the steps outlined in the In-depth Troubleshooting Guide for Exit Status Code 25 in Veritas NetBackup (tm) Server / NetBackup Enterprise Server 6.0 but I have one client that continues to fail with a status 25. The client was backing up fine until last Friday. I was told that the server crashed as if someone had unplugged it but it came back up after a reboot. Ever since that time, the backups have failed. All other types of communication are fine except for the actual attempt to backup data.
1. I can bpclntcmd -pn, -hn, -self, -ip and I get proper responses to and from the Master, Media Server and Client. 2. I can nslookup, nbtstat and ping in both directions. 3. I can telnet to bpcd on the client successfully. 4. I uninstalled and reinstalled the client. I even typed in a fake server name along with the other Media Server names and the installation recognized that the server name was bad. 5. I uninstalled 6.0 and reinstalled 5.1 but the job still failed. 6. I uninstalled the clients and pushed the install from the Master to verify communication and the install was successful. 7. When I open the Backup, Archive and Restore GUI on the client, I'm able to browse files from all of the previous backups. 8. If I try to run a user backup from the client, the job also fails with a Status 25 but the failure is immediate where as the backup from the Master will run for 2 hours before failing. 9. The client is on the same subnet as the Master and Media and no firewalls. 10. I defragged the one drive configured on the client. I cannot backup any data and I cannot connect to the client via Client Properties on the Master Server GUI. When I start a job, bpcd starts on the client but bpbkar32 never starts. I've rebooted, uinstalled, reinstalled, lit a few candles and organized an all night vigil and still no luck. Anyone have any secrets I don't know about to resolve the issue? Thanks, Randy
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