Yeah, if I were you I'd be seriously pissed. My ordeal was some six months long before we got back to new media. There's a reason why that 3rd media quote is always $10 a media cheaper ;) Double check your invoice. If it says new or has a sku for a new part number I'd go and talk to legal. =)
-Jonathan -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rosenkoetter, Gabriel Sent: Tuesday, April 08, 2008 10:20 AM To: VERITAS-BU@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] A cautionary tale about media vendors. Jonathan, I was blissfully unaware that one could purchase media like this on purpose. I can't see how it would ever be anything but getting less than you paid for. That said, we didn't ask for that. We asked for new media. Apparently there are some vendors who will decide to cut this corner for you (more than just the VAR I dealt with, based on private responses), and people should beware of that. -- gabriel rosenkoetter Radian Group Inc, Unix/Linux/VMware Sysadmin / Backup & Recovery [EMAIL PROTECTED], 215 231 1556 -----Original Message----- From: Martin, Jonathan [mailto:[EMAIL PROTECTED] Sent: Tuesday, April 08, 2008 9:38 AM To: VERITAS-BU@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] A cautionary tale about media vendors. We had a big legal freeze here with some several thousand media held. My management tried to save some coin by going with recycled media. We got *tons* of media with mount errors and freezes all the time. Other people's data? Oh yeah. Supposedly the media had been "re-certified" through some process and when we shipped 50 bad media back to them they thanked us for showing them the problems and they supposedly "fixed" their media processing "problem." In the end I don't think the savings on the individual media countered the number that went bad (and were not replaced.) I did however get a wonderful Christmas package from the company including a mass produced hat, lunch box and umbrella. They promptly went into the trash. Long story short - "pre-owned" "recycled" or otherwise "new to you" media isn't a deal at all. (Unless you love free crap.) -Jonathan -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rosenkoetter, Gabriel Sent: Monday, April 07, 2008 1:13 PM To: VERITAS-BU@mailman.eng.auburn.edu Subject: [Veritas-bu] A cautionary tale about media vendors. We recently received some "new" 9940 media, and have had an unusually high number of tapes stuck (and unwilling to manually unload) in drives. I'd been a bit suspicious of this (especially since the media has older-style "StorageTek" and "Imation" vendor stickers on the side, rather than the new Sun emblazoning), but the final two straws fell today. First, a tape was stuck in a drive on its first mount. A manual unload did work, but remounting it manually immediately failed with FSC 5132 on the drive's LCD panel. Those of you who've managed to weasel an FSC list out of SunTK at some point probably know what's coming here: the leader block was completely detached from the tape inside, a clean break at the edge of the plastic. On a theoretically brand new tape, which I was mounting for the first time. Yeah. Right. And as if that weren't enough, one tape had been frozen during Friday evening's backups. Here's the bptm log message: 18:31:42.516 [8568] <16> write_backup: incorrect media found in drive index 13, expected EP1319, found D01087, FREEZING EP1319 That's... curious. So I vmdeleted my EP1319 and vmadded a D01087 with barcode EP1319, and then did a bpimport for D01087. Here's what I got (bpmedialist output first, followed by full bpimmedia -U output): id rl images allocated last updated density kbytes restores vimages expiration last read <------- STATUS -------> ------------------------------------------------------------------------ -------- D01087 2 1 07/15/2007 21:58 N/A hcart2 0 0 MPX 04/14/2008 12:24 N/A IMPORTED Backup-ID Policy Type RL Files C E T PC Expires Copy Frag KB Type Density FNum Off Host DWO MPX Expires RL MediaID ------------------------------------------------------------------------ ------------------------ ag188u_1184551121 Puredisk FULL 2 0 N N P 1 12:25 04/14/2008 1 2 0 RMed hcart2 1 2 [REDACTED] 0 D01087 I won't name and shame the VAR who sent us these obviously recycled media (yet), because I don't know their side of the story (yet), but this is very, very scary. (There may be more of these, we've only just started to use that shipment of media.) If you have a host named ag188u, a policy named Puredisk, and you use the Dxxxxx volser, you need to take a GOOD HARD LOOK at your media disposal process, because it appears to be broken. Yet another reason to start taking media encryption seriously, even for media you don't intend to send off site during its useable lifetime in your environment... -- gabriel rosenkoetter Radian Group Inc, Unix/Linux/VMware Sysadmin / Backup & Recovery [EMAIL PROTECTED], 215 231 1556 _______________________________________________ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu _______________________________________________ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu _______________________________________________ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu