Whoever decides to upgrade to 6.5.2a on Solaris 10 master server there
is a bug.   Seems the software is not backwards compatible with the
other versions.    When we tried restores of cluster Windows media
servers we got an Error 5 server name not found and the restore died
immediately.   It seems the software doesn't know the media servers
netbackup version number in the logs on the master. The media servers
were running 6.0mp4.  Symantec wrote us a patch last night to try to fix
it and I will be applying today.  Wish me luck!  Kelly Harris

 

 

 

The patch worked.

 

ISSUE: Restore of Exchange 2003 cluster to alternate client failing with
"server name not found in the NetBackup configuration"

 

ERROR CODE/MESSAGE: Restore error 5 & "server name not found in the
NetBackup configuration".

 

ENVIRONMENT/CONDITIONS: Restore via a media server of type apps_cluster
after upgrading from 6.5.1 to 6.5.2A.

 

EVIDENCE: webex, bpclntcmd troubleshooting & bprd log.

 

SOLUTION/WORKAROUND: Identified as a known bug in the release, provided
fix (1317689_solaris.tar) to replace bprd binary.

 

REFERENCE: Etrack 1317689

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