Not quite the same. 800 is fairly generic so you have to look at the
specific reason code ("Disk volume is down" in my case) to troubleshoot.
Unfortunately I can't find much that talks about this and what little
that does isn't really telling me whether it is complaining about a
source disk volume (i.e. The Exchange servers' Information Store) or the
target disk (i.e. the Data Domain CIFS mount on the media server).
Troubleshooting suggests running disk logs report. Running it for the
media server at the time of the failure of one of the jobs produces "no
entity" but running default produces 3 events like the following this
morning BEFORE that time. Unfortunately I'm not real sure what this
means:
Fri Nov 14 04:46:03 EST 2008
atmbks01
0
Warning
Volume NT_atmbks01_atldd02:Internal_16 monitored by atmbks01 is down
S{cl-2060017}
atmbks01 = Windows Media Server
atldd02 = Data Domain
NT_atmbks01_atldd02= Defined storage unit for when using this Data
Domain on this Media Server
Not sure what the "Internal_16" means. Anyone have a clue? Device
monitor only shows me tape drives.
FYI: This is all NBU 6.5.1 - Master is HP-UX but backup is run via the
Windows media server noted above.
________________________________
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Friday, November 14, 2008 10:54 AM
To: VERITAS-BU@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] Error nbjm NBU status: 800,EMM status: Disk
volume is down resource request failed (800)
Wow.... I have been working on 800's and had a bunch last night.
Don't know if this the same but let me tell you what I know.
I had a bunch of jobs work if the master/media server did them
Anything done by my other media server or my san media server failed
with 800
They are trying to tell me it is because I have the san disk drives on
my master server on the same FC card as my san tape drives.
I could not get that fixed the same day, but I bounced all the media
servers, then bounced the services on the master again, and restarted an
800 failure and it worked for 2 days.
Then I had 800's again last night.
I am putting in a third FC card today and setting the disk drives on 2
of the fc cards and the tape drives will be on the third, then I can
see if I have any more issues.
Master/media AIX 5.3.6
Media AIX 5.3.6
San Media windows 2003
Sane Media windows 2003
Netbackup 6.5.2a
What pointed us to this is the following errors found in the syslog
syslog.debug:Jun 18 09:29:13 kwibsp03 daemon:info tldcd[520196]:
tldcd.c.2699, n
ewfd = INVALID_SOCKET, newfd=-1, timersig=1, error=4, EINTR=4,
selectret=-1
________________________________
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jeff
Lightner
Sent: Friday, November 14, 2008 9:36 AM
To: VERITAS-BU@mailman.eng.auburn.edu
Subject: [Veritas-bu] Error nbjm NBU status: 800,EMM status: Disk volume
is down resource request failed (800)
We saw this morning on a backup of MS-Exchange to Data Domain.
I see a prior question about this to a Falcon store with no answer.
The Data Domain volume isn't "down" but is running over 90%. Would we
see this message if the intended backup wouldn't fit in the remaining
space of the DD? Or is this somehow a complaint about the volume on the
Exchange server itself?
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