Check out this doc. http://seer.entsupport.symantec.com/docs/295230.htm
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Haskins, Steve Sent: Tuesday, December 02, 2008 8:05 PM To: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] 6.5.2 upgrade failing I just applied 6.5.3 and received this error on one media server and renaming the Netbackup.dll worked. Regards -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nardello, John Sent: Tuesday, December 02, 2008 1:22 PM To: Haskins, Steve; veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] 6.5.2 upgrade failing If you've got any reporting software trying to query your Master that can cause this issue as well (i.e. VBR, Aptare, Bocada, etc). Shutdown the local service or tell the app to stop monitoring the Master for the duration of your upgrade. - John Nardello -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Haskins, Steve Sent: Tuesday, December 02, 2008 8:53 AM To: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] 6.5.2 upgrade failing I don't think my earlier note went through. Try renaming the Netbackup.dll. The second link states this won't work as you have to close the process keeping a handle open on the file but renaming it has always worked for me. http://www.backupcentral.com/phpBB2/two-way-mirrors-of-external-mailing- lists-3/symantec-netbackup-18/6-5-2-6-5-2a-beware-91422/ http://seer.entsupport.symantec.com/docs/295230.htm Regards. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sweeney, Patrick Sent: Tuesday, December 02, 2008 8:38 AM To: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] 6.5.2 upgrade failing You could also run bpps from the netbackup\bin directory to see what NetBackup processes are running, and run bpdown to end them gracefully - assuming no backups are running at the time. Patrick Sweeney (978) 787-4553 [EMAIL PROTECTED] I.T. Systems/Networks For issues requiring immediate attention please contact the Solution Center IT Solution Center (978) 787-7777 [EMAIL PROTECTED] Axcelis Technologies Have you searched here and here? -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of WEAVER, Simon (external) Sent: Tuesday, December 02, 2008 9:34 AM To: [EMAIL PROTECTED]; veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] 6.5.2 upgrade failing Tracker.exe may be running behind the scenes. START / RUN and type MSCONFIG and press OK click on the START UP TAB Look for tracker - if its ticked, untick it and then reboot! May help... Simon -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of mark wragge Sent: Tuesday, December 02, 2008 2:18 PM To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] 6.5.2 upgrade failing i am trying to upgrade my faster server from windows 2003 6.5.0 to 6.5.1 or 6.5.2. When i attempt this the update fails with an error message stating that the update cannot continue as there are proceses still running. I have checked the process list and there are no netbackup, BMR services running. I have also rebooted the server. I noticed in the releaSE NOTES that there is a symantec update tracker service that can cause this problem but this is not running on my server. any suggestions? Send instant messages to your online friends http://uk.messenger.yahoo.com _______________________________________________ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu This email (including any attachments) may contain confidential and/or privileged information or information otherwise protected from disclosure. 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