Thanks Renee Unfortunately we have applied the device mappings your technote specifies.
Regards David Clooney Enterprise Storage Services Internal X66059 External +44 20 8760 6059 david.cloo...@bankofamerica.com -----Original Message----- From: Renee Carlisle [mailto:rcarli...@serverwarecorp.com] Sent: 11 March 2009 14:31 To: Clooney, David; VERITAS-BU@mailman.eng.auburn.edu Subject: RE: STK SL3000 - NBU 6.5.3 David, I saw this in a posting a few months back...since we resell the STK line I hung onto it in case I ever needed it....it may or may not resolve your issue...let us know: Symptoms Users of NetBackUp version 6.x cannot configure a new SL3000 tape library. When installing a new SL3000 tape library, users of Symantics Veritas NetBackUp cannot configure the library. Resolution Configuring NetBackUp to work with SL3000 requires a package update When installing an SL3000 with Veritas NetBackUp 6.0 or 6.5. And the library is connected via Fibre Channel, NetBackUp will fail to configure the library properly. Netbackup doesn't contain the SL3000 library mappings. The fix is provide by Symantic for the Veritas NetBackUp products in the form of a package update. The following link will provide the package update for download, package install instructions and other package details. http://seer.entsupport.symantec.com/docs/302598.htm Note: the link provided is outside Sun Microsystem control and could be deleted, changed or moved without the knowledge of Sun. Contact Symantics for problems, information or support concerning the referenced package. Symantic Document ID: 302598 Renee -----Original Message----- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Clooney, David Sent: Wednesday, March 11, 2009 9:31 AM To: VERITAS-BU@mailman.eng.auburn.edu Subject: [Veritas-bu] STK SL3000 - NBU 6.5.3 Hi All Hit another snag in a new deployment, seem to be requiring knowledge from the group on a number of occasions over the last couple of months, its appreciated. Our DR environment has just acquired an STK SL3000 and we are having issues with the robotic config in NBU. If you run the wizard the results are that NBU interprets the library as remote for some unknown reason. We have downloaded the device mappings and applied successfully however don't seem to be able to get it working. The T10kB drives in the library are fine. The library and drives are dual pathed and visible down both paths c5::500104f000ad41c8,0 med-changer connected configured unknown c5::500104f000ad41d8,0 tape connected configured unknown c5::500104f000ad41e1,0 tape connected configured unknown c5::500104f000ad41e4,0 tape connected configured unknown c5::500104f000ad41ed,0 tape connected configured unknown c6 fc connected unconfigured unknown c7 fc-fabric connected configured unknown c7::500104f000ad41c8,0 med-changer connected configured unknown c7::500104f000ad41d8,0 tape connected configured unknown c7::500104f000ad41e1,0 tape connected configured unknown c7::500104f000ad41e4,0 tape connected configured unknown c7::500104f000ad41ed,0 tape connected configured unknown additionally scan -chnager finds the library and robot no problem ************************************************************ *********************** SDT_CHANGER ************************ ************************************************************ ------------------------------------------------------------ Device Name : "/dev/sg/c0tw500104f000ad41c8l0" Passthru Name: "/dev/sg/c0tw500104f000ad41c8l0" Volume Header: "" Port: -1; Bus: -1; Target: -1; LUN: -1 Inquiry : "STK SL3000 2.05" Vendor ID : "STK " Product ID : "SL3000 " Product Rev: "2.05" Serial Number: "571000200222" WWN : "" WWN Id Type : 0 Device Identifier: "" Device Type : SDT_CHANGER NetBackup Robot Type: 8 Removable : Yes Device Supports: SCSI-5 Number of Drives : 4 Number of Slots : 200 Number of Media Access Ports: 26 Drive 1 Serial Number : "572004000580" Drive 2 Serial Number : "572004000573" Drive 3 Serial Number : "572004000561" Drive 4 Serial Number : "572004000267" Flags : 0x0 Reason: 0x0 ------------------------------------------------------------ Device Name : "/dev/sg/c1tw500104f000ad41c8l0" Passthru Name: "/dev/sg/c1tw500104f000ad41c8l0" Volume Header: "" Port: -1; Bus: -1; Target: -1; LUN: -1 Inquiry : "STK SL3000 2.05" Vendor ID : "STK " Product ID : "SL3000 " Product Rev: "2.05" Serial Number: "571000200222" WWN : "" WWN Id Type : 0 Device Identifier: "" Device Type : SDT_CHANGER NetBackup Robot Type: 8 Removable : Yes Device Supports: SCSI-5 Number of Drives : 4 Number of Slots : 200 Number of Media Access Ports: 26 Drive 1 Serial Number : "572004000580" Drive 2 Serial Number : "572004000573" Drive 3 Serial Number : "572004000561" Drive 4 Serial Number : "572004000267" Flags : 0x0 Reason: 0x0 However, even I I try add the library through tpconfig I just don't seem to be able to get is working. Anyone know of any gotach'a with this particular library?? Regards David Clooney Enterprise Storage Services Notice to recipient: The information in this internet e-mail and any attachments is confidential and may be privileged. It is intended solely for the addressee. If you are not the intended addressee please notify the sender immediately by telephone. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. When addressed to external clients any opinions or advice contained in this internet e-mail are subject to the terms and conditions expressed in any applicable governing terms of business or client engagement letter issued by the pertinent Bank of America group entity. 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