13 is a fun one. If you haven't resolved it yet, check the following: Does the backup fail on incrementals as well as fulls, or only one? Check the event log for clues to other issues going on with that server Can you transfer a large file over your backup network successfully? Check switch/port logs for errors Test the cable Try backing up your server as individual jobs, such as Shadow Copy Components, C:, D:, etc., to narrow down a possible problem area. Allowing Multiple Data Streams in the policy will acheive this automatically without making other changes to the policy (but don't forget it will effect all other clients in that policy)
Take a look at the following troubleshooting guide specifically for EC 13: http://seer.entsupport.symantec.com/docs/276941.htm Good luck, Rusty Major, MCSE, BCFP, VCS ▪ Sr. Storage Engineer ▪ SunGard Availability Services ▪ 757 N. Eldridge Suite 200, Houston TX 77079 ▪ 281-584-4693 Keeping People and Information Connected® ▪ http://availability.sungard.com/ P Think before you print CONFIDENTIALITY: This e-mail (including any attachments) may contain confidential, proprietary and privileged information, and unauthorized disclosure or use is prohibited. If you received this e-mail in error, please notify the sender and delete this e-mail from your system. smwoodcrafts <netbackup-fo...@backupcentral.com> Sent by: veritas-bu-boun...@mailman.eng.auburn.edu 06/13/2009 09:51 AM Please respond to VERITAS-BU@MAILMAN.ENG.AUBURN.EDU To VERITAS-BU@MAILMAN.ENG.AUBURN.EDU cc Subject [Veritas-bu] Getting Error 13 We have 5 clients running Windows 2008 and most are running fine, but one is failing with error 13. This is the error messages I am getting: Error bpbrm(pid=2972) socket read failed, An existing connection was forcibly closed by the remote host. (10054) Error bptm(pid=6116) socket operation failed - 10054 (at child.c.1294) Error bptm(pid=6116) unable to perform read from client socket, connection may have been broken Error bpbrm(pid=2972) could not send server status message end writing; write time: 00:43:26 file read failed(13) We are backing up All_Local_Drives It is also a Domain Controller. Any help would be appreciated. smwoodcrafts +---------------------------------------------------------------------- |This was sent by dseym...@ap.org via Backup Central. |Forward SPAM to ab...@backupcentral.com. +---------------------------------------------------------------------- _______________________________________________ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
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