Hoo boy, I remember these problems. Otman5 refers to OTM, the piece of software that old versions of Netbackup used to use to enable open file backups on Windows hosts. If memory serves, I believe the new software to do this, VSP, was introduced with NBU v5.x. This means you could (and probably should) try using VSP for this host. There are caveats to using VSP (be sure and specify a drive to hold the cache files lest you fill up another drive) or you could just turn off open file backups altogether (but then you probably wouldn't get the PST backup, huh).
Regardless, you need to uninstall OTM from your client (assuming VSP is available in your version). However - and here's the rub - I was told by Veritas support way back when that this required re-installing the old version of Netbackup that had OTM so that you could then uninstall it and select the removal of OTM during the uninstall. You can try removing it with remove programs and screwing with the registry but there's no telling what that might leave behind. Hope this helps... -----Original Message----- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of ibakes Sent: Friday, September 18, 2009 04:37 To: VERITAS-BU@MAILMAN.ENG.AUBURN.EDU Subject: [Veritas-bu] otman5 Hi All This is my first post and have normally managed to find all what was needed but I am a bit stuck at the moment. I am running Netbackup 5.0mp3 on windows server 2003 with a tape library attached, all the equipment is old but trying to get budget for new stuff at the mo isnt working. Anyway, I have taken over looking after the server and so far have been able to find most solutions, but i am having trouble with this one. Each weekend we do a full backup of our PST files which goes straight to tape, the PST share is held on a cluster and all has fibre channels to the SAN. For the past few weekends the PST backup gets to around 275GB and then fails. this will then cause the cluster to fail over to the other node. The errors coming up is: Error Otman5 <Date> 3 Driver or device is incorrectly configured for . Followed by Informational Disk <Date> 119 The driver for device \Device\Harddisk0\DR0 delayed non-paging Io requests for 0 ms to recover from a low memory condition. The pst server has just had a memory upgrade, disk space is ok. If anyone has any information that may be able to help me out it would be greatly appreciated. Many thanks Andy. PS i cannot find the OTM_USE regkeys +---------------------------------------------------------------------- |This was sent by andy.ba...@parexel.com via Backup Central. |Forward SPAM to ab...@backupcentral.com. +---------------------------------------------------------------------- _______________________________________________ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu