If your operators do not tell Iron Mountain when to bring them back, or uses the "Infinite" date, IM just keeps them and continues to charge you for it.
Rusty Major, MCSE, BCFP, VCS ▪ Sr. Storage Engineer ▪ SunGard Availability Services ▪ 757 N. Eldridge Suite 200, Houston TX 77079 ▪ 281-584-4693 Keeping People and Information Connected® ▪ http://availability.sungard.com/ P Think before you print CONFIDENTIALITY: This e-mail (including any attachments) may contain confidential, proprietary and privileged information, and unauthorized disclosure or use is prohibited. If you received this e-mail in error, please notify the sender and delete this e-mail from your system. Ed Wilts <ewi...@ewilts.org> Sent by: <veritas-bu-boun...@mailman.eng.auburn.edu> 10/12/2009 09:09 AM To scott.geo...@parker.com cc VERITAS-BU@mailman.eng.auburn.edu Subject Re: [Veritas-bu] "Orphaned" scratch tapes On Mon, Oct 12, 2009 at 8:03 AM, <scott.geo...@parker.com> wrote: Being the curious person that I am, I ran some commands to figure out what we had coming back, what were already in the library, and others that fell into neither category. I verified the first two numbers with my operator on duty, and was thoroughly astonished by the third number, which ended up being over 900 tapes, some of which haven't been mounted since January 2007. I produced a list of these "orphaned" tapes for my operator, and he recalled them from offsite. It turned out to be a good list. My question is, has anybody experienced a problem with vaulting that tapes are not being recalled properly when they expire? If so, how did you address it. My "solution" is to produce an orphan list at a certain interval to recall these tapes, but I would like to get to the bottom of the issue and put it to rest. Yes, we've seen this. I'm not sure if there was a bug in NetBackup a while ago (or still there) or issues with our procedures. Every now and then, we'll run a report from Iron Mountain looking for tapes with infinite or no expiration dates, recall them, and then revault to get a good date on them. .../Ed Ed Wilts, RHCE, BCFP, BCSD, SCSP, SCSE ewi...@ewilts.org_______________________________________________ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
_______________________________________________ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
