Hi I have no idea what 'they' are trying to accomplish with the info they've asked for.
There are two places to check why drives are being down'ed. The 1st one is the bptm log on the media server. The 2nd one is /var/adm/messages, but ONLY if media manager daemons are running in VERBOSE mode. To do this, add a new line in /usr/openv/volmgr/vm.conf, put VERBOSE on this line. Stop/start NetBackup. After a drive has gone down, look for DOWN in bptm log as well as lines that contain <16>. Search for DOWN in /var/adm/messages. Regards Marianne -----Original Message----- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Sushil Sent: 15 October 2009 10:10 To: VERITAS-BU@MAILMAN.ENG.AUBURN.EDU Subject: [Veritas-bu] L700 drive error Hi, We are running NB 5.1 on Solaris. There is some issue with the drive which goes offline every week. To resolve that issue case was logged with SUN support, they think its the configuration issue on Netbackup rather than hardware issue. For that they have asked for some logs. I am absolutely new to NB and dont know how to get the logs. Here is what they have asked for: Please check the Activity monitor, you should have a line similar to this one: <date> <time> - requesting resource <name>.NBU_POLICY.MAXJOBS.test_exit_nn The "test_exit_nn" part is the one I am interested in. Please run the following command: # /usr/openv/netbackup/bin/admincmd/bpplist test_exit_nn -U There will be a line called "Residence: <unit>", I need you to run the following command: # /usr/openv/netbackup/bin/admincmd/bpstulist -label <unit> -U Thanks Sushil +---------------------------------------------------------------------- |This was sent by sushil.gamb...@gmail.com via Backup Central. |Forward SPAM to ab...@backupcentral.com. +---------------------------------------------------------------------- _______________________________________________ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu _______________________________________________ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu