This is the only thing I can think of.

Document ID: 327105
http://support.veritas.com/docs/327105


A potential for System State data loss has been discovered in NetBackup Server 
/ Enterprise Server 6.5.4. This occur when the System State is selected for 
backup and snapshot error control is changed from the default setting to 
"Disable snapshot and Continue". This issue only affects Windows clients.

From: veritas-bu-boun...@mailman.eng.auburn.edu 
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of SACHIN ARORA
Sent: Thursday, July 15, 2010 7:10 PM
To: VERITAS-BU@mailman.eng.auburn.edu
Subject: [Veritas-bu] Shadow Copy Components failing!

Hi all,

Im facing an issue here. We have a  server Windows 2003 SP2  (Netbackup 6.5.4),
                                                     Master server - solaris - 
netbackup 6.5.4

Policy of this server was configureed with backup selection as ALL_LOCAL_DRIVES.

backup was completing succesfully , however, Shadow Copy Components was not 
getting backed up, which we realised today only when we got a restore tkt for it

we tried for multisreaming , but backup failed with : none of the files in the 
file list exist:

ul 15, 2010 7:54:36 PM - Error bptm (pid=17241) media manager terminated by 
parent process
Jul 15, 2010 7:54:37 PM - Error bpbrm (pid=17216) could not send server status 
message
Jul 15, 2010 7:54:39 PM - end writing
none of the files in the file list exist (71)

Can somebody help?


Regards
Sac




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