Just FYI, if you run dheapmon.exe from the task scheduler you can see
the output of all heaps without having to use the console.

 

-Jonathan

 

 

From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Michael
Graff Andersen
Sent: Thursday, November 18, 2010 11:44 AM
To: VERITAS-BU@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] NetBackup Database Manager service
terminatederror 21

 

We have had an issue with Netbackup 7.0 where we had to increase the
non-interactive desktop heap size on our 2003 x64 master machines

 

Found EventID 26 in the system event log, at same time as our problem 

 

A long shot I known, but our vnetd service crashed every other day until
we increased the non-interactive desktop heap

 

We have used dheapmon8.1 to see the heap usage, you have to be logged on
to the console to see the non-interactive desktop heap

 

Regards

Michael

2010/10/31 bdiddy <netbackup-fo...@backupcentral.com>

Im running netbackup 7.0.1 on 2003 x64. The server hardware is new, an
HP DL580. Once or twice a week the Netbackup Database Manager service
craps out causing a round of failed backups.

This appears in the windows eventlog.
Event Type:     Error
Event Source:   Service Control Manager
Event Category: None
Event ID:       7024
The NetBackup Database Manager service terminated with service-specific
error 21 (0x15).

Symantec is stumped. Has anyone experienced this or have any ideas on
how to track down what could be causing it? Thanks

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