Reboot the Server? Know its drastic, but I have had to power the lot down and bring up the Robot first, prior to the Server. Is the library under any Hardware support? S.
________________________________ From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Nate Sanders Sent: Tuesday, November 23, 2010 5:14 PM To: Ed Wilts Cc: VERITAS-BU@MAILMAN.ENG.AUBURN.EDU Subject: Re: [Veritas-bu] ST L180 Robot problems Did a reboot of the library, scsi-fiber bridge and the host. still can't talk to the library with vmchange -robot_info or through the GUI. I tried adding a new robot as TLD(1) in the GUI but inventory fails with "cannot connect to robotic software daemon (42)". bpps -a doesn't show any tld processes running. Using robtest I AM able to connect to TLD(1) and pull drive info, but not TLD(0). Where does this leave me? On 11/23/2010 10:47 AM, Ed Wilts wrote: On Tue, Nov 23, 2010 at 10:39 AM, Nate Sanders <sande...@dmotorworks.com> wrote: > r...@office-backup:/usr/openv/netbackup$ netbackup start > Rebuilding device nodes. > Media Manager daemons started. > NetBackup request daemon started. > Drive index 2 is incorrect, drive name /dev/st/nh2c0t0l1 is > incorrect, No such file or directory > Cannot terminate tldcd: cannot connect to robotic software daemon (42) Since yesterday NBU has suddenly lost its ability to talk to the robot. I don't know if this is a hardware issue or a software issue. Version is NBU 5.1MP6 so we can't call support. Library is an StorageTek L180 with 6 drives. Scan still works though and shows two drives and the library: I'd take 2 steps before panicking, assuming that nothing else has changed in your environment. 1. Reboot your robot control host 2. Run the device configuration wizard If neither works, then you may have a hardware problem... An upgrade should be done but you probably already know that ) .../Ed -- Nate Sanders Digital Motorworks System Administrator (512) 692 - 1038 ________________________________ This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system. This email (including any attachments) may contain confidential and/or privileged information or information otherwise protected from disclosure. If you are not the intended recipient, please notify the sender immediately, do not copy this message or any attachments and do not use it for any purpose or disclose its content to any person, but delete this message and any attachments from your system. Astrium disclaims any and all liability if this email transmission was virus corrupted, altered or falsified. -o- Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England
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