In Windows Server Manager > Diagnostics > Device Manager
--Under Storage Controllers I am seeing both Qlogic HBAs
--Under System devices I am seeing the Scalar i6000 < The Quantum tape library
--Under Tape Drives I am seeing the 2 LTO3 drives and the 10 LTO5 drives.
None of those shows a yellow question mark. When I look at properties I don't
see anything that would seem to be indicating an issue. (As noted prior to
the drive installs I was not seeing the LTO5s in Tape Drives.)
I felt confident I have the drivers given that the change to what I saw above
occurred after I applied the drivers and I am able to see properties for each
of the drives when I select them in above.
Initially in the NetBackup 7.1 GUI on Windows Media Server > Media and Device
Management > Devices
--Under Robots I see the TLD(0) library for all my media servers including this
Windows server.
--Under Drives I see all my drives but on selecting them only the two LTO3 show
the Windows server as a host (along with all my other media servers). The 10
LTO5 show all my other media servers as a host but NOT the Windows server.
The question about the yellow question mark though reminded me that before the
driver updates, on the Master in GUI I was seeing red indicators on things
suggesting an issue. Due to this I went back to the Master in Netbackup 7.1
Java GUI logged into atlbks01 selected:
Media And Device Management
Configure Storage Devices
Deselected all servers except the Windows media server.
Clicked next through most of the windows since it saw the 11 drives in
partition as robot and the 1 in the other partition as standalone.
When it went to automatically create the storage units at end I deselected
the ones it had as they don't match our naming convention.
Did Finish to exit the wizard.
After that I expanded Storage then selected Storage Units.
Selected one of my other media server storage units for LTO3 and selected
copy. In the copy I changed
name to match storage unit naming convention for the Windows media server
and changed media server to hostname of the Windows media server.
Repeated same for LTO5 storage unit.
Verified the LTO3 shows hcart3 as Density and LTO5 shows hcart2 like it
does on the other media servers.
After that when I went back to GUI on the Windows server itself it now shows
all the drives.
Final question: Do I need to make the paths persistent on the Qlogic HBAs?
I don't on my Linux servers using the same HBAs but in my research I had seen
that mentioned by some folks when troubleshooting Windows even though it isn't
in the official documentation for 7.1 itself. I wasn't sure if that is still
a requirement for NBU 7.1.
________________________________
From: WEAVER, Simon (external) [mailto:simon.wea...@astrium.eads.net]
Sent: Monday, April 30, 2012 1:24 PM
To: Lightner, Jeff
Subject: RE: [Veritas-bu] Setting up Windows Media Server
On the Windows Server, goto Device Manager and please ensure there are no
devices shown as a "Yellow Question Mark"
Can you double check? If SCAN.exe is not seeing anything, then something is
blocking the devices from being seen or drivers are not being shown.
Simon
________________________________
From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Lightner, Jeff
Sent: 30 April 2012 15:07
To: veritas-bu@mailman.eng.auburn.edu
Subject: Re: [Veritas-bu] Setting up Windows Media Server
Thanks for the help so far. Several people responded saying that I must first
insure drivers exist at Windows OS level for the library and for the drives.
After working on this I realized that the 2 LTO3 drives I was seeing were
because it did find drivers for those so it was seeing the 1 LTO3 in one
partition (which only has that 1 drive) and the other LTO3 from the second
partition (which also has my 10 LTO5 drives which were not being seen
presumably because it didn't have drivers for those). I got the driver for
the Quantum i6000 from Quantum tech support and was advised the drivers for the
tape drives had to be obtained from HP. The drivers for the tape drives were
downloaded and the OS now sees the 10 LTO5s as well as the 2 LTO3s under Tape
Drives (In fact during this process I saw the Windows Device Manager had the
10 LTO5s as Other Devices so it may have been seeing them all along and I
hadn't noticed them being in the wrong section.) For good measure I also
updated the driver on the LTO3s.
Despite that when I go into Devices under NetBackup it shows me only the tape
library (as TLD 0 like all the other media servers) for this Windows media
server and the 2 LTO3 drives. When I select any of the LTO5 drives it does
not show this Windows Media Server in the list for that drive (but does show
all my other media servers).
After some online reading I tried running "scan.exe -all" but it didn't output
any useful information.
Also since I had earlier enabled Persistent Binding in Qlogic SANSurfer I
disabled it and rebooted thinking perhaps it had persistently bound "nothing".
That didn't help.
Any ideas on how to get NBU to see the LTO5s for this Windows media server
given that the OS now sees them?
________________________________
From: veritas-bu-boun...@mailman.eng.auburn.edu
[mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Lightner, Jeff
Sent: Thursday, April 26, 2012 11:14 AM
To: veritas-bu@mailman.eng.auburn.edu
Subject: [Veritas-bu] Setting up Windows Media Server
Netbackup 7.1
Windows 2008 R2
Qlogic QLE2460 HBAs
Quantum i6000 Tape Library with (HP) Ultrium5 and Ultrium 3 drives.
I'm a UNIX admin so don't really know my way around windows well. The HBAs
show up in Windows but no drives beneath them. The HBAs show up in Qlogic's
SANSurfer and I see "type" as "disk" for the library and it doesn't seem to
have a place to change "type". In SANSurfer I do see LUNs for each of the
tape drives. After doing some research I used SANSurfer to turn on
persistent binding and rebooted but it doesn't seem to make a difference.
When I go into NBU console and try to create storage units it shows me the TLD0
but has it in red so presumably there is a problem. If I try to go ahead and
configure it it says:
"The device is not supported by the volumes wizard at this time".
Are library is partitioned so that all but 1 of the drives is one partition and
that 1 drive (an Ultrium 3) is in the other partition. In the Windows devices
I see the Ultrium 3 as a tape drive and the NBU storage units show that as
well. The windows devices do not show the drives from the other partitions.
I do have the SSO and Tape Drives options licensed on the server. All the
appropriate NBU services seem to be running.
If I try to setup storage unit in the NBU GUI for disk storage (for our
attached dedupe appliances it shows this media server but when I tell it to use
the tape it doesn't show it.
Any ideas?
Jeffrey C. Lightner
Sr. UNIX Administrator
DS Waters of America, Inc.
5660 New Northside Drive NW
Suite 250
Atlanta, GA 30328
P: 678-486-3516
C: 678-772-0018
F: 770-937-7360
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