Peter I had the same 13 error issues so I opened up a case with Symantec but they have not been able to resolve all my issues. I am using VCB to backup our VMs and using file level. I have been able to temporarily fix the issues by adjusting the data paths on certain policies to get them to run. For example, if the backup path is d:\backup\testing, remove the testing folder and backup d:\backup and see if the backup runs successfully. If that does not work, try d:\ and see if that works. It will require you to backup more data but it will get your backups to work. If none of those solutions work, you will have to backup the VM using the "Mapped Full VM Backup" option. Hope this helps but I think it is a bug in Netbackup 7.1.0.3 and 7.1.0.4.
============================================================================================== I am running NBU 7.1.0.3, and I keep getting some VMWare backups failing with error status 13. Some don't do anything and fail. Others back up a certain amount and then fail. Whereas some in the same policy run fine. Have disabled quiesce on them, as they are just filesystem backups, and they have active applications running. This again fixed some, but still have a large number failing with status 13. Daniel Jimenez Backup and Recovery -----Original Message----- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of veritas-bu-requ...@mailman.eng.auburn.edu Sent: Thursday, May 10, 2012 10:00 AM To: veritas-bu@mailman.eng.auburn.edu Subject: Veritas-bu Digest, Vol 73, Issue 7 Send Veritas-bu mailing list submissions to veritas-bu@mailman.eng.auburn.edu To subscribe or unsubscribe via the World Wide Web, visit http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu or, via email, send a message with subject or body 'help' to veritas-bu-requ...@mailman.eng.auburn.edu You can reach the person managing the list at veritas-bu-ow...@mailman.eng.auburn.edu When replying, please edit your Subject line so it is more specific than "Re: Contents of Veritas-bu digest..." Today's Topics: 1. remote tpconfig command for getting fully qualified tape drive name and status? (Jerry Hoetger) 2. Re: License File (Jon Bousselot) 3. Advice / Experience - NetApp and NBU (Simon Weaver) 4. VMWare Backups Status 13 (Peter Ford) 5. Re: Advice / Experience - NetApp and NBU (Michael Graff Andersen) 6. Event OID:362:V-1-1 Unspecified error. on (re)install of Netbackup (Michael Graff Andersen) 7. Re: remote tpconfig command for getting fully qualified tape drive name and status? (Lightner, Jeff) 8. Re: Advice / Experience - NetApp and NBU (Martin, Jonathan) 9. Re: remote tpconfig command for getting fully qualified tape drive name and status? (Kendall, Scott) ---------------------------------------------------------------------- Message: 1 Date: Wed, 9 May 2012 22:09:38 +0000 From: Jerry Hoetger <jerry.hoet...@aptare.com> Subject: [Veritas-bu] remote tpconfig command for getting fully qualified tape drive name and status? To: "veritas-bu@mailman.eng.auburn.edu" <veritas-bu@mailman.eng.auburn.edu> Message-ID: <beb371bdd177cb40b0569f9f4e200d1d6dca7ac...@mbx16.exchprod.usa.net> Content-Type: text/plain; charset="us-ascii" I need to get complete tape drive name and status remotely now. I had been using tpconfig on the local server, but I want to centralize my command interface on a remote server. I looked at vmoprcmd, but: 1) vmoprcmd truncates drive names that are longer than 20 characters. This has caused issues. Two drives whose name are identical in their first 20 characters won't be distinguished. The 20 characters limit has been present for a long time and is still present today in NetBackup 7.5. 2) while tpconfig connects "physically" to the drives, vmoprcmd gets its data from the NetbackUp database, so there is always the possibility that vmoprcmd is not always accurate. This is particularly the case if a configuration change was made without restarting the Media Manager daemon (ltid). Does anyone know of a command that I can use remotely to get tape drive status and fully qualified names? http://www.symantec.com/business/support/index?page=content&id=TECH31854 http://www.symantec.com/connect/forums/how-netbackup-determines-drive-status Jerry -------------- next part -------------- An HTML attachment was scrubbed... URL: http://mailman.eng.auburn.edu/pipermail/veritas-bu/attachments/20120509/c046a71f/attachment-0001.htm ------------------------------ Message: 2 Date: Wed, 09 May 2012 20:58:36 -0700 From: Jon Bousselot <jon-bousse...@pacbell.net> Subject: Re: [Veritas-bu] License File To: veritas-bu@mailman.eng.auburn.edu Message-ID: <4fab3cec.4040...@pacbell.net> Content-Type: text/plain; charset=ISO-8859-1; format=flowed In unix it is... /usr/openv/var/license.txt The program /usr/openv/netbackup/bin/admincmd/get_license_key edits this file. On 05/09/2012 05:43 AM, david.cloo...@rbs.com wrote: > Hi > > Does anyone know where netbackup stores its license key information? i.e. > what file? > > Regards > > Dave > > > > *********************************************************************************** > The Royal Bank of Scotland plc. Registered in Scotland No 90312. > Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB. > Authorised and regulated by the Financial Services Authority. The > Royal Bank of Scotland N.V. is authorised and regulated by the > De Nederlandsche Bank and has its seat at Amsterdam, the > Netherlands, and is registered in the Commercial Register under > number 33002587. Registered Office: Gustav Mahlerlaan 350, > Amsterdam, The Netherlands. The Royal Bank of Scotland N.V. and > The Royal Bank of Scotland plc are authorised to act as agent for each > other in certain jurisdictions. > > This e-mail message is confidential and for use by the addressee only. > If the message is received by anyone other than the addressee, please > return the message to the sender by replying to it and then delete the > message from your computer. Internet e-mails are not necessarily > secure. The Royal Bank of Scotland plc and The Royal Bank of Scotland > N.V. including its affiliates ("RBS group") does not accept responsibility > for changes made to this message after it was sent. For the protection > of RBS group and its clients and customers, and in compliance with > regulatory requirements, the contents of both incoming and outgoing > e-mail communications, which could include proprietary information and > Non-Public Personal Information, may be read by authorised persons > within RBS group other than the intended recipient(s). > > Whilst all reasonable care has been taken to avoid the transmission of > viruses, it is the responsibility of the recipient to ensure that the onward > transmission, opening or use of this message and any attachments will > not adversely affect its systems or data. No responsibility is accepted > by the RBS group in this regard and the recipient should carry out such > virus and other checks as it considers appropriate. > > Visit our website at www.rbs.com > > *********************************************************************************** > > _______________________________________________ > Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu > http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu > ------------------------------ Message: 3 Date: Thu, 10 May 2012 08:44:37 +0100 From: "Simon Weaver" <simon.wea...@iscl.net> Subject: [Veritas-bu] Advice / Experience - NetApp and NBU To: <veritas-bu@mailman.eng.auburn.edu> Message-ID: <fa1526297fb8c64e810d848d99ccfd360e3...@server1.iscl.local> Content-Type: text/plain; charset="iso-8859-1" All Going to 7.5 shortly, but there is talk about bringing in a "NetApp" device, where it will replace our standard file Server. Not fully familiar with NetApp and how it talks to NetBackup, I wanted to find out from any real world experience how it is used and backed up. For example, if it holds 8TB of Data, do I need a License for NBU for NDMP and use a wizard to configure? How do you backup your NetApp devices? Any pros or cons to the setup? Its advice I am after, so to get real world experience is better to fully understand how it works. I got the NBU NDMP Papers here, and the NetApp papers, but there is just too much to go through, and I basically want to get an idea on how good Netapp is, how quick it can backup and more important, recovery? I saw an online Demo of some sort of NetApp Snapshot feature, where some text files were created, a VSS Snapshot copy was made, the files deleted and then recovered. But 1kb files is EASY to recover, but wondering how you recover 8TB !! :-) Thank you for any advice Yours Simon -------------- next part -------------- An HTML attachment was scrubbed... URL: http://mailman.eng.auburn.edu/pipermail/veritas-bu/attachments/20120510/043922f9/attachment-0001.htm ------------------------------ Message: 4 Date: Thu, 10 May 2012 10:30:36 +0100 From: Peter Ford <pfwh...@hotmail.com> Subject: [Veritas-bu] VMWare Backups Status 13 To: <veritas-bu@mailman.eng.auburn.edu> Message-ID: <bay159-w64ad8bc64a40455fbbee6cb6...@phx.gbl> Content-Type: text/plain; charset="iso-8859-1" I am running NBU 7.1.0.3, and I keep getting some VMWare backups failing with error status 13. Some don't do anything and fail. Others back up a certain amount and then fail. Whereas some in the same policy run fine. Have disabled quiesce on them, as they are just filesystem backups, and they have active applications running. This again fixed some, but still have a large number failing with status 13. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://mailman.eng.auburn.edu/pipermail/veritas-bu/attachments/20120510/be5d498d/attachment-0001.htm ------------------------------ Message: 5 Date: Thu, 10 May 2012 11:31:17 +0200 From: Michael Graff Andersen <mia...@gmail.com> Subject: Re: [Veritas-bu] Advice / Experience - NetApp and NBU To: Simon Weaver <simon.wea...@iscl.net>, "veritas-bu@mailman.eng.auburn.edu" <VERITAS-BU@mailman.eng.auburn.edu> Message-ID: <caa3b+ztb0tjj0zpcjsqqxtqaxquw6ja--tt5puhzjtrqvov...@mail.gmail.com> Content-Type: text/plain; charset=ISO-8859-1 Hi Simon You need a license for NDMP if you want backup directly from the Netapp controller. As always the speeed varies seen everything from basically not moving to full speed on the LTO3 tape drev. One thing you need to be aware of is that the ndmp process is a low priority process on the filer. Recovery of single files from NDMP takes quite while as the backup server/filer has to go through the metadata and find the relevant bits. But mostly you will restore single files from the snapshots The internal snapshot functions well, but be aware they require space & cpu. Hope this helps Regards Michael 2012/5/10 Simon Weaver <simon.wea...@iscl.net>: > All > Going to 7.5 shortly, but there is talk about bringing in a "NetApp" device, > where it will replace our standard file Server. > > Not fully familiar with NetApp and how it talks to NetBackup, I wanted to > find out from any real world experience how it is used and backed up. > > For example, if it holds 8TB of Data, do I need a License for NBU for NDMP > and use a wizard to configure? > How do you backup your NetApp devices? Any pros or cons to the setup? > > Its advice I am after, so to get real world experience is better to fully > understand how it works. I got the NBU NDMP Papers here, and the NetApp > papers, but there is just too much to go through, and I basically want to > get an idea on how good Netapp is, how quick it can backup and more > important, recovery? > > I saw an online Demo of some sort of NetApp Snapshot feature, where some > text files were created, a VSS Snapshot copy was made, the files deleted and > then recovered. But 1kb files is EASY to recover, but wondering how you > recover 8TB !! :-) > > Thank you for any advice > > Yours > Simon > > _______________________________________________ > Veritas-bu maillist ?- ?Veritas-bu@mailman.eng.auburn.edu > http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu > ------------------------------ Message: 6 Date: Thu, 10 May 2012 12:08:49 +0200 From: Michael Graff Andersen <mia...@gmail.com> Subject: [Veritas-bu] Event OID:362:V-1-1 Unspecified error. on (re)install of Netbackup To: "veritas-bu@mailman.eng.auburn.edu" <VERITAS-BU@mailman.eng.auburn.edu> Message-ID: <caa3b+zs4t0opfq8gclyodslh2ss_6nvniawn1bknpat4vxp...@mail.gmail.com> Content-Type: text/plain; charset=ISO-8859-1 Hello Got this event: Log Name: Application Source: NetBackup Date: 09-05-2012 12:48:26 Event ID: 0 Task Category: None Level: Error Keywords: Classic User: N/A Computer: DK01SC004-1.simcorp.int Description: OID:362:V-1-1 Unspecified error. when (re)installing Netbackup 7.1 on a Windows 2008 R2 cluster. Have discovered that OID 362 is nbars Already have a case with Symantec regarding the reinstall Have sombody seen this or a similar error ? Regards Michael ------------------------------ Message: 7 Date: Thu, 10 May 2012 12:25:49 +0000 From: "Lightner, Jeff" <jlight...@water.com> Subject: Re: [Veritas-bu] remote tpconfig command for getting fully qualified tape drive name and status? To: Jerry Hoetger <jerry.hoet...@aptare.com>, "veritas-bu@mailman.eng.auburn.edu" <veritas-bu@mailman.eng.auburn.edu> Message-ID: <040b89c8b1e1d945ae2700c511a039e918a...@atmexdb03.dsw.net> Content-Type: text/plain; charset="utf-8" vmdareq? ________________________________ From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Jerry Hoetger Sent: Wednesday, May 09, 2012 6:10 PM To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] remote tpconfig command for getting fully qualified tape drive name and status? I need to get complete tape drive name and status remotely now. I had been using tpconfig on the local server, but I want to centralize my command interface on a remote server. I looked at vmoprcmd, but: 1) vmoprcmd truncates drive names that are longer than 20 characters. This has caused issues. Two drives whose name are identical in their first 20 characters won't be distinguished. The 20 characters limit has been present for a long time and is still present today in NetBackup 7.5. 2) while tpconfig connects "physically" to the drives, vmoprcmd gets its data from the NetbackUp database, so there is always the possibility that vmoprcmd is not always accurate. This is particularly the case if a configuration change was made without restarting the Media Manager daemon (ltid). Does anyone know of a command that I can use remotely to get tape drive status and fully qualified names? http://www.symantec.com/business/support/index?page=content&id=TECH31854 http://www.symantec.com/connect/forums/how-netbackup-determines-drive-status Jerry Athena?, Created for the Cause? Making a Difference in the Fight Against Breast Cancer How and Why I Should Support Bottled Water! Do not relinquish your right to choose bottled water as a healthy alternative to beverages that contain sugar, calories, etc. Your support of bottled water will make a difference! Your signatures count! Go to http://www.bottledwatermatters.org/luv-bottledwater-iframe/dswaters and sign a petition to support your right to always choose bottled water. Help fight federal and state issues, such as bottle deposits (or taxes) and organizations that want to ban the sale of bottled water. Support community curbside recycling programs. Support bottled water as a healthy way to maintain proper hydration. Our goal is 50,000 signatures. Share this petition with your friends and family today! --------------------------------- CONFIDENTIALITY NOTICE: This e-mail may contain privileged or confidential information and is for the sole use of the intended recipient(s). If you are not the intended recipient, any disclosure, copying, distribution, or use of the contents of this information is prohibited and may be unlawful. If you have received this electronic transmission in error, please reply immediately to the sender that you have received the message in error, and delete it. Thank you. ---------------------------------- -------------- next part -------------- An HTML attachment was scrubbed... URL: http://mailman.eng.auburn.edu/pipermail/veritas-bu/attachments/20120510/b9632aac/attachment-0001.htm ------------------------------ Message: 8 Date: Thu, 10 May 2012 09:13:29 -0400 From: "Martin, Jonathan" <jmart...@intersil.com> Subject: Re: [Veritas-bu] Advice / Experience - NetApp and NBU To: "Simon Weaver" <simon.wea...@iscl.net>, <veritas-bu@mailman.eng.auburn.edu> Message-ID: <13e204e614d8e04faf594c9aa9ed0bb7132e2...@pbcomx02.intersil.corp> Content-Type: text/plain; charset="us-ascii" You will need to license one or both of your NetApp controllers depending on the model, which corresponds to "tier" of NetBackup license. I believe our 2040s require a single tier-2 license, but our 3160s(?) require two tier-3 licenses. If I may, I suggest that you look into snapmirror to tape and snapshots. Snapmirror to tape requires the NDMP license for NetBackup, but does not require any additional licenses on the NetApp. Snapmirror to tape will allow you to backup your 8TB very quickly, but it won't allow you to do individual file restores. To counter that, we keep several weeks of snapshots available on the array. If a user needs a file they can go into a hidden .snapshot folder and see the folder structure as it existed at the time of snapshot. If they need any data older than that, we have to restore the entire volume from tape. It's not perfect, but we haven't had to restore a single volume here (other than for testing) and our users get to go hunt for their own files to "restore" (aka copy from snapshot) which it about as good as it gets for me here. Good luck! -Jonathan From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Simon Weaver Sent: Thursday, May 10, 2012 3:45 AM To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] Advice / Experience - NetApp and NBU All Going to 7.5 shortly, but there is talk about bringing in a "NetApp" device, where it will replace our standard file Server. Not fully familiar with NetApp and how it talks to NetBackup, I wanted to find out from any real world experience how it is used and backed up. For example, if it holds 8TB of Data, do I need a License for NBU for NDMP and use a wizard to configure? How do you backup your NetApp devices? Any pros or cons to the setup? Its advice I am after, so to get real world experience is better to fully understand how it works. I got the NBU NDMP Papers here, and the NetApp papers, but there is just too much to go through, and I basically want to get an idea on how good Netapp is, how quick it can backup and more important, recovery? I saw an online Demo of some sort of NetApp Snapshot feature, where some text files were created, a VSS Snapshot copy was made, the files deleted and then recovered. But 1kb files is EASY to recover, but wondering how you recover 8TB !! :-) Thank you for any advice Yours Simon -------------- next part -------------- An HTML attachment was scrubbed... URL: http://mailman.eng.auburn.edu/pipermail/veritas-bu/attachments/20120510/1d6c2a22/attachment-0001.htm ------------------------------ Message: 9 Date: Thu, 10 May 2012 09:23:03 -0400 From: "Kendall, Scott" <scott.kend...@twcable.com> Subject: Re: [Veritas-bu] remote tpconfig command for getting fully qualified tape drive name and status? To: Jerry Hoetger <jerry.hoet...@aptare.com>, "veritas-bu@mailman.eng.auburn.edu" <veritas-bu@mailman.eng.auburn.edu> Message-ID: <552ad4807a2dc840a3abfce4d4c641e007d92...@prvpexvs11.corp.twcable.com> Content-Type: text/plain; charset="us-ascii" vmoprcmd can run tpconfig commands on a remote media server. it has been mentioned a few times on this list. search the archives for -devconfig From: veritas-bu-boun...@mailman.eng.auburn.edu<mailto:veritas-bu-boun...@mailman.eng.auburn.edu> [mailto:veritas-bu-boun...@mailman.eng.auburn.edu]<mailto:[mailto:veritas-bu-boun...@mailman.eng.auburn.edu]> On Behalf Of Jerry Hoetger Sent: Wednesday, May 09, 2012 6:10 PM To: veritas-bu@mailman.eng.auburn.edu<mailto:veritas-bu@mailman.eng.auburn.edu> Subject: [Veritas-bu] remote tpconfig command for getting fully qualified tape drive name and status? I need to get complete tape drive name and status remotely now. I had been using tpconfig on the local server, but I want to centralize my command interface on a remote server. I looked at vmoprcmd, but: 1) vmoprcmd truncates drive names that are longer than 20 characters. This has caused issues. Two drives whose name are identical in their first 20 characters won't be distinguished. The 20 characters limit has been present for a long time and is still present today in NetBackup 7.5. 2) while tpconfig connects "physically" to the drives, vmoprcmd gets its data from the NetbackUp database, so there is always the possibility that vmoprcmd is not always accurate. This is particularly the case if a configuration change was made without restarting the Media Manager daemon (ltid). Does anyone know of a command that I can use remotely to get tape drive status and fully qualified names? http://www.symantec.com/business/support/index?page=content&id=TECH31854 http://www.symantec.com/connect/forums/how-netbackup-determines-drive-status Jerry ________________________________ This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://mailman.eng.auburn.edu/pipermail/veritas-bu/attachments/20120510/1e738ca7/attachment-0001.htm ------------------------------ _______________________________________________ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu End of Veritas-bu Digest, Vol 73, Issue 7 ***************************************** _______________________________________________ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu