Possible ideas: Any OS patches that have overwritten the device configuration files, e.g. on Solaris /kernel/drv/st.conf - anything that changed the tape drives from being configured for variable block size to fixed block size. Anyone bulk erasing scratch tapes for tape formats like LTO that cannot be bulk erased. William From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Peacock Dennis - dpeaco Sent: 17 March 2014 21:20 To: Scott Jacobson; VERITAS-BU@MAILMAN.ENG.AUBURN.EDU Subject: Re: [Veritas-bu] Please help me with tape drive issues.....
No changes. No new hardware. Same stuff we've been running for years. We are working with the encryption team to see if they are seeing any issues on the encryption side of the house. We have experienced RC=85 before on backups when trying to append to already encrypted tapes. Dennis Peacock Data Protection and Recovery Engineer [acxiom] Acxiom Corporation EML dennis.peac...@acxiom.com<mailto:dennis.peac...@acxiom.com> TEL 1+ 501.342.6232 MBL 1+ 501.343.3366 301 E. Dave Ward Dr, CWY0803, Conway, AR, 72032, U.S.A. www.acxiom.com<http://www.acxiom.com/> [Friend Us on Facebook]<http://www.facebook.com/acxiomcorp> [Link Us on LinkedIn] <http://www.linkedin.com/groupRegistration?gid=2901735> [Follow Us on Twitter] <http://twitter.com/acxiom> From: veritas-bu-boun...@mailman.eng.auburn.edu<mailto:veritas-bu-boun...@mailman.eng.auburn.edu> [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Scott Jacobson Sent: Monday, March 17, 2014 4:16 PM To: VERITAS-BU@MAILMAN.ENG.AUBURN.EDU<mailto:VERITAS-BU@MAILMAN.ENG.AUBURN.EDU> Subject: Re: [Veritas-bu] Please help me with tape drive issues..... What, if anything changed or did you add new hardware? - Are you using SSO? - What does /tpautoconf -t return? - What does cat /proc/scsi/scsi show >>> Dennis Peacock >>> <nbu-fo...@backupcentral.com<mailto:nbu-fo...@backupcentral.com>> 3/17/2014 >>> 8:21 AM >>> NBU 7.5.0.4 master NBU 7.5.0.4 media Master is Solaris 10 Media is Linux Rel 5.5 64-bit ACSLS 7.2 on Solaris 10 Tape library is a STK SL8500, 12,000 slots, 64 drives. Many drives are T10KB drives. 4 robots in this library. Library is shared between 3 masters. We are experiencing MANY drive down issues. This is from one media server: 00:11:30.586 [16828] <6> WriteEntry: Updating drive 0158.T1BE.0-1-1-05.B43 at path /dev/nst18 on attach host 00:13:45.790 [16828] <6> WriteEntry: Updating drive 0158.T1BE.0-1-1-07.B35 at path /dev/nst17 on attach host 00:13:45.827 [16828] <16> update_drive: (0) UpdateDrive failed, emmError = 2006002, nbError = 0 00:13:45.827 [16828] <16> WriteEntry: (-) Translating EMM_ERROR_NotScanHost(2006002) to 304 in the device management context 00:13:45.827 [16828] <3> logstderrmsg: emmlib_UpdateDriveRuntime failed, status=304 00:20:24.256 [16828] <4> LtidProcCmd: Pid=1897, Data.Pid=1897, Type=89, Param1=3, Param2=0, LongParam=0 00:20:24.256 [16828] <4> OprSetLocalScanHostByPath: CLEAR SCAN HOST for drive 0158.T1BE.0-1-1-05.B43 - < 0x10190 > 00:20:24.256 [16828] <4> OprSetLocalScanHostByPath: Drive 0158.T1BE.0-1-1-05.B43 has stopped scanning - < 0x80000090 > 00:20:31.263 [16828] <6> WriteEntry: Updating drive 0158.T1BE.0-1-1-05.B43 at path /dev/nst18 on attach host 00:21:12.369 [16828] <4> LtidProcCmd: Pid=1897, Data.Pid=1897, Type=89, Param1=18, Param2=1, LongParam=0 00:21:12.369 [16828] <4> OprSetLocalScanHostByPath: SET SCAN HOST for drive 0158.T1BE.0-2-1-02.B24 - < 0x90 > 00:21:12.369 [16828] <4> OprSetLocalScanHostByPath: Changed Path to /dev/nst16(epsdb01) and set scan host to local for 0158.T1BE.0-2-1-02.B24 - < 0x80000190 > 00:21:13.369 [16828] <4> LtidProcCmd: Pid=1897, Data.Pid=1897, Type=89, Param1=18, Param2=0, LongParam=0 00:21:13.369 [16828] <4> OprSetLocalScanHostByPath: CLEAR SCAN HOST for drive 0158.T1BE.0-2-1-02.B24 - < 0x80000190 > 00:21:13.369 [16828] <4> OprSetLocalScanHostByPath: Drive 0158.T1BE.0-2-1-02.B24 has stopped scanning - < 0x80000090 > 00:21:16.372 [16828] <6> WriteEntry: Updating drive 0158.T1BE.0-3-1-10.B06 at path /dev/nst7 on attach host 00:21:16.410 [16828] <16> update_drive: (0) UpdateDrive failed, emmError = 2006002, nbError = 0 00:21:16.410 [16828] <16> WriteEntry: (-) Translating EMM_ERROR_NotScanHost(2006002) to 304 in the device management context We also have Encryption in place and we are fighting many issues with RC=84/85/86. Most of what NBU says in the logs is "header block" issue.......How can we have header block issues on over 600 tapes? Please advise? +---------------------------------------------------------------------- |This was sent by dpe...@acxiom.com<mailto:dpe...@acxiom.com> via Backup Central. |Forward SPAM to ab...@backupcentral.com<mailto:ab...@backupcentral.com>. +---------------------------------------------------------------------- _______________________________________________ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu<mailto:Veritas-bu@mailman.eng.auburn.edu> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu *************************************************************************** The information contained in this communication is confidential, is intended only for the use of the recipient named above, and may be legally privileged. 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