A follow-up: I solved my particular problem by trashing the Versions
folder in Application Support. Given that I hadn't yet used the
program, this didn't cost me any lost bookmarks, etc. Here's the
thread that gave me the idea to try this:
http://groups.google.com/group/versions/browse_thread/thread/5ec4e7fe4b8705d0/9d762f3eb468e4f9?lnk=gst&q=application+support#9d762f3eb468e4f9.

Frankly it sucks that the tech folks never responded to my problem,
which after all prevented me from using the program. Not a great way
to start off.

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