Dear Jeremy and others:

I am confused -- bewildered -- tearing out my hair -- regarding the hidden structure of the web sites that relate to Veusz.

I apologize for being a klutz. I love using Veusz, and I'm very grateful for what you have freely provided.

Some weeks ago when first trying to penetrate these mysteries I was struck by the fact that these web pages send the user into an infinite loop. I've ended up with two usernames and two passwords (one is "GNA site wide" and one for Veusz mailing list, but these linked pages leave me floundering as to what if any login is expected, and if so which).

Picture someone wanting to submit a question so that others might respond -- before doing so, one would like to know it isn't a question that has already been posed. Upon clicking on "Mailing lists" at http://home.gna.org/veusz/ one reads "To see the collection of prior posting to the list, visit the veusz-discuss archives <https://mail.gna.org/public/veusz-discuss/>." This link takes one to a page that (several visits suggest) is not obviously helpful -- not searchable, not self-explanatory. One may indeed download archives. But to what end?

By what sequence of events does a user's question end up at the page headed "Veusz - A Scientific Plotting Package - Bugs: Browse Items"? On first sight this page appears to have the forum structure (a dialog of user questions and responses, arranged chronologically). But the most recent entries here are 04Mar2011, 04Nov2010, 27Jun2010 suggesting not much activity. Reading between the lines it seems this is NOT where this sort of helpful info is intended to go (besides, there surely are many questions that do not concern "bugs"). But supposing (conversely) it were -- I don't see where on this page one is invited to pose one's own question.

So, when in need of help, does one simply send an email to the list?

The intent here is to suggest there is a lack of clarity in the way Veusz-user participation is structured on/via these web sites. A few helpful sentences on each of these pages might stave off grief. Again, thanks for the wonderful program. John Wilson

--
Department of Earth&  Atmospheric Sci.
University of Alberta, Edmonton
780 492 0353

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