[videoblogging] where is blip tv?

[jeff]

Hi
I have been a basic member of blip tv for a few weeks, i upgraded to
pro account today and thus far they have taken my money and i have
received none of the benefits of the pro account. I have sent many
emails and web form requests going back 3 days for help and have not
received any replies! I have checked my spam box. I have a video that
has been stuck in conversion for over 7 hours!
Does anyone know what has  happened to the people at blip?
Thanks
Jeff