Charles E Campbell Jr wrote:
Edward L. Fox wrote:
Somebody in this mailing list had forwarded one of my post to eBay
customer support center. I think this mail puzzled eBay so much,
although they still promised that they will still try their best to
help me with my problem. Here is the response from eBay customer
support:
--------------------8<--------------------
Dear eBay Member,
Thank you for writing to eBay.
I am sorry to inform you that after reading your email, I am unclear as
to the exact problem you are experiencing. I am ready to help you with
this issue, but for me to help, I need you to send in more information.
This will help me answer your question correctly. Please send back a
detailed explanation of your problem and I will reply to you very
quickly.
I appreciate your patience and understanding regarding this matter and I
am sorry for any inconvenience caused to you.
Sincerely,
Shania K.
EBay's helpdesk gets subscribed somehow, and its a robot; at least, I've
seen
no sign whatsoever of a human involved. That includes the supposed name,
in this case "Shania K.", attached to the robot's replies, which I
suspect is simply
a random lookup or construct. Gotta train your spam filter just to
reject it.
Regards,
Chip Campbell
Not sure it's a robot as I seem to remember when I received them and
when Tony brought up this subject before, the answer was along the same
lines, but the wording was different, either that or they've changed
their generic answer...
