Mike:

This won't solve your immediate problem but if you can locate a copy of
Tymbuktu, you'll have to varify the spelling, you can set it up on your
parents computer and work on their computer from your computer.

Good Luck

Jim Lunceford

-----------------------

Mike Evans wrote:

> My parents' Mac has stopped being able to access the Internet. It's done
> this before several times and I could always solve it by getting them to
> re-type their user name and password into the PPP control panel -- seemed
> like the data had been corrupted or something. The Mac is a IIci running OS
> 7.6.1 and Open Transport 1.1.2 with 80MB RAM and plenty of free space on
> hard drive.
>
> But now even this measure will not get it to work. The modem dials up OK,
> modem compression is established, then authentication with the ISP starts...
> and that's when the modem clicks off. I've looked high and low for a PPP
> Preferences file to trash, but can't find it... is it invisible? I can find
> prefs files for TCP/IP and Modem OK...
>
> How can I solve this... do I need to re-install Open Transport? I have to do
> all this diagnostics stuff over the phone as they live some way away, so any
> easy-to-implement ideas gratefully received...
>
> Mike


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