--- the pickle <[EMAIL PROTECTED]> wrote: <clip> > Sometimes I wonder why it > is that most businesses seem to have forgotten the > #1 principle of business: > the customer is always right.
Yes, they are! And if they aren't then you have to gently educate them so they can figure out what is right. If they still insist on not being right, you really don't need their business. :P And it is quite annoying on the customer end of things when a company insists on cataloging parts with unique numbers that appear nowhere on the actual products or using numbers that are on the products but inserting or removing spaces, slashes, dots and dashes. Hard drive companies used to be especially bad about that. Say you had ST-225N on the drive, so you go to the website and plug it into their search. NOT FOUND What the people doing up the database entered was ST 225/N. I've spent mucho time over the years e-mailing companies and stressing the importance of _exactly_ matching the numbers. ===== A common motto. "It's the squeaky wheel that gets the grease." Uncommon motto. "It's the quacking duck that gets shot." __________________________________________________ Do you Yahoo!? Yahoo! Mail Plus - Powerful. Affordable. Sign up now. http://mailplus.yahoo.com -- Vintage Macs is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Enter To Win A | -- Canon PowerShot Digital Cameras start at $299 | Free iBook! | Support Low End Mac <http://lowendmac.com/lists/support.html> Vintage Macs list info: <http://lowendmac.com/lists/vintagemacs.shtml> The FAQ: <http://macfaq.org/> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/vintage.macs%40mail.maclaunch.com/> Using a Mac? Free email & more at Applelinks! http://www.applelinks.com
