Hello Adam, When using many popular host provider services such as Web.com or Blue Host.com, it is necessary to provide a path to the online Trash folder.
For whatever reason, Outlook does this automatically but Apple Mail, many times, does not. So, to make sure the account in question is setup correctly, do the following. 1. Open Apple Mail Preferences, 2. Select the Accounts Tab. 3. In the Account List Table area, select the Mail account in question. 4. Select the Advanced Tab. 5. In the iMap Path Prefix edit field, type in the word "INBOX" (without quotes). Adam, make sure that each letter in the word INBOX is uppercase. 6. Close the Preferences Window. 7. I strongly suggest that you both quick the Mail application and restart your Mac. Mark -----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of adam morris Sent: Sunday, April 29, 2012 4:26 AM To: viphone@googlegroups.com Subject: Re: messages not being moved to trash using mail app? Hi Mark, For some reason on one of my accounts messages once deleted give an error saying they can't be moved to trash and stay there. Someone said there is a setting in settings mail and callendars and advanced for the account. I can't work out how to change whatever is wrong. Another account I have for the same domain works fine. Any ideas? On 29/04/2012 17:53, M. Taylor wrote: > Hello Adam. > > What a coincidence; I use Blue Host, as well. They are an excellent service. I have been with them for over 6 years. > > Mark > On Apr 28, 2012, at 2:35 PM, adam morris wrote: > >> Hi Mark, >> >> www.bluehost.com >> >> >> >> On 29/04/2012 05:09, M. Taylor wrote: >>> Hello Adam, >>> >>> What is the name of the hosting service? >>> >>> Mark >>> On Apr 28, 2012, at 1:34 AM, adam morris wrote: >>> >>>> Hi all, >>>> >>>> I have just set up an account for email. >>>> >>>> Messages come in fine, but when i select messages and delete them i get an error saying they are unable to be moved to the trash. >>>> >>>> I'm using i Map with an account through a hosting service. >>>> >>>> I have another account which is the default with the same service and this one works fine? >>>> >>>> >>>> -- >>>> You received this message because you are subscribed to the "VIPhone" Google Group. >>>> To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. >>>> To post to this group, send email to viphone@googlegroups.com. >>>> To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. >>>> For more options, visit this group at http://groups.google.com/group/viphone?hl=en. >> -- >> You received this message because you are subscribed to the "VIPhone" Google Group. >> To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. >> To post to this group, send email to viphone@googlegroups.com. >> To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. >> For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
