hi Tom,
I agree with David above. Some apps play with the volume. Zello is very 
guilty of this.
I would remove all apps from the app switcher and see if the volume comes 
up.

You may also want to reboot the phone by turning it off and then back on.
Chuck


On Wednesday, July 25, 2012 5:36:54 AM UTC-7, Tom wrote:
>
>  well, I'm using the iphone 4S.  The volume is stuck on very low.  It's 
> showing 100 percent but I have to hold it up to my ear to get anything out 
> of it.  I'm sure something is wrong because once in a while I can get full 
> speaker volume back.  Sometimes after using Siri or after inserting and 
> pulling out the headphone jack.  Any ideas on what I can do before calling 
> apple support?  
>

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