Success!!  I chatted with apple support online, and my refund will be
in my ccount within 10 business days!!!  i can breathe now!  $151.00
was a lot tojust let go!!!
Thannks all for your help!

On 2/24/15, RobH. <bobs...@googlemail.com> wrote:
> When I got an issue anything like this, I flapped a lot and phoned Apple and
>
> fought past their official 'bot, and got  somebody who passed me to
> somebody, that did finally help.
>
> This could be your best option just now given how much is involved.
> The phone Apple bit, not the flap bit; that was just kneejerk reaction.
>
> RobH.
> ----- Original Message -----
> From: "Jenifer Barr" <claudas...@gmail.com>
> To: "viphone" <viphone@googlegroups.com>
> Sent: Tuesday, February 24, 2015 10:32 AM
> Subject: ap refunds-could not process request?
>
>
> Hi all.  So, it just so happens I needed to ask for a refund to a
> subscription I accidentally purchased the wrong one.  I keep getting
> an error that states that tmy request could not be processed.  I'm
> picking my problem... I'm discribing this problem etc.  Any
> suggestions?
> Thanks
> Jen
>
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