Hi Neal, What a pain! I’m so glad you found a work-around.
I had something similar happen when I got my iPhone 6 Plus. I remembered my password fine, but about 112 of my apps were not restored from my iTunes backup. I was very careful when creating a backup before I got my new phone to transfer purchases so that all my apps would be on my computer. However, apparently the transfer process didn’t work for some reason. So I had to restore from my latest iCloud backup. It took close to 24 hours to complete the restore, but I had all my apps. So I can’t recommend strongly enough backing up to both your computer and iCloud before switching phones or upgrading your version of iOS. That way, if something goes wrong with one backup method, you have another available. Best, Anna > On Feb 26, 2015, at 11:58 PM, Neal Ewers <neal.ew...@ravenswood.org> wrote: > > Well, I got my new iPhone 6 yesterday. I really like it. However, today has > been a challenge. I had just restored my iPhone 5 from the encrypted backup a > few weeks ago. The password worked. However, when I entered it to restore my > new phone from the latest iPhone backup, the password did not work. I tried > many times with many iterations. I even had a sighted friend type it in just > in case my fingers were doing nasty things. No go. So, what to do. I knew > Apple was in no way going to help, and I am very glad they did not. It is > nice to know that my information is so secure that not even the real person > can get the information if the password doesn’t work. They could not figure > out why it didn’t work, but work, it did not. So I being what I thought was > smart thought, Well, I’ll just uncheck the encrypted checkbox and make a > unencrypted backup and restore from that. Some of you already know what > happened. It would not let me do that. Of course, I could be some stranger > trying to get at my data, so when I unchecked the box, it once again asked > for that allusive password. No go. > > So, I spent today syncing my phone and it did bring down all of my apps. No > passwords, and all the apps in a very different order than my other phone. I > was forced to move many of them to the place I wanted them to be. Much later > and much much practice of moving apps, I struck gold. > > I was on the phone with Apple, Verizon, much of the day. Someone finally > suggested a way. Backup from iCloud. Now before you wonder why I didn’t think > of that, I actually did. The sync didn’t download my contacts, so I went to > iCloud and did a restore from iCloud earlier in the day. It brought down the > contacts, but nothing else was changed. The apps were still in their random > order. Finally someone gave me the one piece of advice that saved me. I had > to first delete my iPhone in order to have iCloud bring down the place > holders for the apps and download them from the iTunes store. Wow, I thought. > A donting project, but very cool if it worked. At least I thought it was > going to bee cool until my modem started acting up and nothing would work. So > here I am with a totally erased, useless iPhone. Eventually my modem > struggled through and I now have all of my apps in the exact order they were > in before and passwords too. So, there you have it. I talked with a bunch of > really smart people both at Apple and Verizon. And now, I am one happy camper. > > If this lengthy tome helps someone, so much the better. Of course, the first > thing I did after this was all done was to backup my phone. > > I do like the iPhone 6, perhaps even more in that I had to really work for it > with the help of some very nice people. > > Thanks for listening to my very long tale. > > Neal > > -- > The following information is important for all members of the viphone list. > All new members to the this list are moderated by default. 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