Hi Anna,
The problem is that when the iCloud sign in dialog box comes up it only has a 
place to enter the password.

The old Apple ID and email are shown, but there is no place to enter the new 
Apple ID an email address.

I have tried using the old password and also the new password, but nothing 
works.

What I can not find is a place to enter the new Apple ID and email address.

As I said before, this is shown correctly in the Apple ID.

I can’t find any way to put in the new information for iCloud.

It won’t let me do anything in Settings because it wants me to sign in first.

I’m stuck in a loop.

Crystal 

From: Woody Anna Dresner 
Sent: Tuesday, March 24, 2015 2:49 PM
To: viphone@googlegroups.com 
Subject: Re: issue signing in to iCloud

Hi Crystal,

When it shows the old email address, do you change it to the new one? Make sure 
you’re using both the new email address and password.

Best,
Anna



  On Mar 24, 2015, at 2:23 PM, Crystal French <rainc...@clearwire.net> wrote:

  Hi,
  I am having to change my email address.

  Yesterday, I went in on my iPhone 5s and changed the email address on my 
Apple ID, and changed the password, too.

  Everything seemed fine, and I got an email from Apple asking me to verify the 
changes, which I did.

  Now, however, I can not sign in to iCloud.

  It still comes up with the old Apple ID email address.

  If I type in the old password it is rejected, and if I type in the new 
password it is rejected.

  I can’t find anyway to make the change with iCloud to reflect the changes, 
and it won’t accept the password.

  How can I change iCloud to show the new Apple Id and password.

  Going into settings, and then iCloud wont’ let me by the incorrect sign in.

  I did check in settings to see that it showed the new Apple ID email address, 
which it does.

  Thanks, if anyone can get me out of this pickle.

  Crystal 

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