Hi all,

 

I have just registered with Be My Eyes and have tried using the app for the
first time.

 

Having allowed the app to use both my microphone and camera I made a
connection to the first available helper.  I wanted them to read some
cooking instructions for me that were on a ready meal and unfortunately
although they could just about see the packaging when the first connection
was made the screen went black and they could se nothing through the camera.
I disconnected and tried again but exactly the same thing happened.  Can
anyone who uses this app please advise what the problem might be?

 

Thanks,

 

Andrew 

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