Hi, I don't know of a toll-free tech support number for Bookshare. If you don't mind the long-distance call, try
650-644-3433 Their main tech support rep is an old buddy of mine from way back. Give him a shout and I'm sure he'll help you resolve the issue. Good luck. Tom ----- Original Message ----- From: Sandy Finley To: viphone@googlegroups.com Sent: Tuesday, August 07, 2012 2:58 AM Subject: RE: Read To Go That's kind of what I thought. And I'll do it today. From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Richard Turner Sent: Monday, August 06, 2012 9:17 PM To: viphone@googlegroups.com Subject: RE: Read To Go Hi, It sounds like you need to contact Bookshare. I thought they had a toll free number, but I'm not finding it right now. Here is the link to their contact form: https://www.bookshare.org/contactUs Once you get it working, you will love it. It is a drag it isn't working. Richard ------------------------------------------------------------------------------ From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Sandy Finley Sent: Monday, August 06, 2012 6:06 PM To: viphone@googlegroups.com Subject: RE: Read To Go Why would I want to reset my password? I know I am entering everything correctly, including the correct case; it's working in BookShare. It's just not working in Read2Go. I have no guarantee that it'll work if I change it. From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Chuck Dean Sent: Monday, August 06, 2012 7:22 PM To: viphone@googlegroups.com Cc: VIAPHONE Subject: Re: Read To Go Your user name should be your email address. Be sure you are using the correct email address. Also, the email and password are case sensitive. They must be exactly the same as at Book share. If it continues to give you problems, go to the Book share web site and click on forgot password. Enter your email address and it will instruct you on how to reset your password. Chuck On Monday, August 6, 2012 3:23:43 PM UTC-7, Sandra E. Finley wrote: I decided to purchase this pricey but potentially very useful app. I am trying to log in for the first time. First of all, the BookShare web site asks for "e-mail address" and this app asks for "User Name." I entered my email address in that field, followed by what I know to be the correct password for BookShare and I get a message that my log in is not valid. I went back to the BookShare site to verify that it is correct, and it is. Any ideas? -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
