In my experience, because I could not get the phone to tell me when to shut it 
down, I could not get it to work,  Sighted eyes solved my problem after more 
than a week, and I discovered notes on his phone that were actually necessary 
for me to know about concerning financial issues so I am glad I did manage to 
get into it.  


Rose Combs
roseco...@q.com
A picture may be worth a thousand words but it takes up three times the memory!


-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Terry-Ann Saurmann
Sent: Monday, May 25, 2015 5:02 PM
To: viphone@googlegroups.com
Subject: Re: can't turn off Zoom

Hi Robbie,

Have you tried rebooting the phone and then attempting to toggle it off 
again?  Sometimes, this is the only way to resolve a multitude of issues, 
because of software bugs.  Terry 

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