Hello Mary, I am delighted that you received a refund.
Do you think you could share the link you used to begin the refund process, with us? Mark -----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Mary Otten Sent: Sunday, June 28, 2015 5:02 PM To: viphone@googlegroups.com Subject: successful end to my iBook refund saga I am happy to report that my saga of the unreadable iBook ended happily. After wasting way too much time with the terms and conditions, I did what I should have done in the first place. I googled my question of how to get a refund for an iBook. I got a link to an Apple support page where somebody had asked and received an answer to a similar question. The answer included the link to the page where you sign in with your Apple id, then fill out a simple form, and presto! Within a few hours of submitting the report, I got a nice email from an iTunes store rep stating that my account would be refunded. Now I’ll buy the Kindle version, since their free sample read perfectly in the Kindle app. Go figure. Mary Otten motte...@gmail.com -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.