Or, try making some new finger impressions to see if they might work better 
than earlier scanned images. Keith

-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Shai
Sent: Monday, July 13, 2015 6:01 PM
To: viphone@googlegroups.com
Subject: Re: Touch ID

Hi Kim,
A suggestion I could make might me to make an appointment with the
Apple Store. Perhaps the button might need to be repaired.
Another option would be to confirm that the setting for unlock this
iPhone is on for finger prints.

On 7/13/15, Kim Samco <ksa...@me.com> wrote:
>
>
> Looking for suggestions.  the Touch ID to unlock my iPhone 5s has become
> very unpredictable.  I've cleaning the home button and washed my hands.
>
> The other piece of the puzzle is that Touch ID works fine in Apps just not
> to unlock my phone.  I don't understand why it's fine in all other cases
> other than unlocking my phone.
>
> Thanks,
>
> Kim
>
>
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