Hello Keith. When you add phone numbers to contacts, there's a shift key below 
the number 7. When you activate this key, the comma appears below the numbers. 
You have to press the shift key for each comma you enter. The comma enters a 
pause. Each comma increases the pause so you have to play with it a little 
until your dialing accesses the automated phone system and accesses the 
appropriate menu options. I have my phone set up to dial into our paratransit's 
automated system and choose the correct option.


-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Kramlinger, Keith G., M.D.
Sent: Sunday, October 4, 2015 1:06 PM
To: viphone@googlegroups.com
Subject: How do I find the comma on the phone keypad to enter a pause?

Hi,

I'm trying to set up a phone number with a pause for an extension, but can't 
figure out how to get a comma, for a pause while waiting for voice mail to 
activate before entering the number code.

Can someone please tell me how to do this? I find only the Delete, Star, pound 
and number keys.

Thanks in advance, Keith

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