Hello Hope,

The latest version of TV Guide Mobile is VoiceOver accessible albeit not to the 
extent as the version 4 series.  However, the developers of the app are aware 
of the problems.  

Having said this I will paste in a message I posted to the list describing some 
of the current problems and request that you send feedback to the developers as 
others have done.  The more people who write in, the stronger our case is in 
requesting better VoiceOver accessibility.  

Just so you know, the latest version of the app launches a kind of introduction 
tour that you must complete in order to get to the app, itself.  There are 
several ways to complete the tour the simplest of which is to turn off 
VoiceOver and single-finger slide to the left several times.  Then, turn 
VoiceOver back on.  Now, explore the screen and you will discover a finish 
button.  With VoiceOver on, however, you can quickly navigate the tour by 
single-finger tap-and-hold while you slide from right to left several times 
until you reach the screen containing the Finish button.  

Once inside the app, you will discover 4 buttons near the bottom of the 
display.  Select the one labeled Listings and you should be on your way.

Okay, below my signature line, I will paste in my previous post on this matter; 
hopefully it will provide you with some useful information.  

Mark 

Subject:
A CALL TO ACTION:  Support TV Guide Moble Users by Sending A VoiceOver 
Accessibility Request/Feedback Report

Message:

Hello Everyone,

Please join me in submitting a VoiceOver accessibility bug/feedback report to 
the developers of TV Guide Mobile for version 5.0 which was released on 
Wednesday, September 30, 2015.

First, I will list the feedback options through which you may submit your 
comments.

Second, I will paste in my VoiceOver feedback report which you are free to 
copy/modify for your submission.

Thank you for your support.

Mark

To send your feedback to the developers of TV Guide Mobile, you may:

1.
Submit your report from within the Settings area of the TV Guide Mobile app, 
under Feedback and Support.

2.
Post your report/feedback as a TV Guide Mobile review in the App Store.

3.
Submit your report/feedback using the TV Guide feedback form at:
http://www.tvguide.com/pages/help/
Once on the site, simply click on the TV Guide for iOS link and the appropriate 
form will be displayed.

[BEGIN FEEDBACK]

Subject:  
VoiceOver Accessibility Problems

To Whom It May Concern,

Thank you for providing VoiceOver (Apple's software screen reading solution for 
the blind and low vision) accessibility in TV Guide Mobile.

In the latest release posted in the App Store on Wednesday, September 30, 2015, 
the following VoiceOver problems exist and, on behalf of all of us who are 
blind or low vision, I would greatly appreciate your attention to resolving 
them in the next release.

1.
The TV Guide Mobile app's Introduction Tour is inaccessible via VoiceOver.
Currently, there is no way for a blind or low vision user to easily navigate or 
exit the tour.

2.
In this latest release of the app, in the channel listings view, VoiceOver only 
announces the channel number.  As with previous versions of the app, the 
channel numbers should be announced along with the call letters; for example, 
VoiceOver should say something like, "Channel 2, KCBS."  

3.
In this latest release, the ability to place VoiceOver focus on any item in the 
table is broken.  In previous versions of the app, in the channel list view, a 
VoiceOver user could place focus on any item in the table.  This is crucial to 
affectively (1) navigate the table and (2) drill down to subsequent item 
information such as program descriptions.  For instance, in previous versions 
of the app, one could single-finger, double-tap the channel number in the left 
most column in order to bring up the program listings for that specific 
channel.  While this functionality does exist in the current version, because 
of the focus problem, it is inaccessible to VoiceOver users.

4.
The bottom row of the display, containing the Listings, Watch List, Tonight, 
and More buttons are extremely difficult to access when VoiceOver is enabled.  
A VoiceOver user cannot simply use the explore-by-touch method to locate and 
subsequently activate these buttons directly but, instead, has to swipe (a 
VoiceOver gesture) down the entire display in order to gain access.

5.
In the Channel Listings view, the Menu button, located in the upper left corner 
of the display, and the Search button, located in the upper right corner of the 
display are unlabeled.  When focus is placed on either of them, VoiceOver 
merely says, "button."

Thank you for taking the time to read this report and if I can assist you in 
resolving these issues, please do not hesitate to contact me.

[END FEEDBACK]


-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Hope Paulos
Sent: Monday, October 05, 2015 6:20 PM
To: viphone@googlegroups.com
Subject: Re: Tv guide app

I just updated this app to the latest version, and it seems that all excess 
ability is broken unless I may be using it incorrectly… I can't navigate around 
the app, I can't do searches, and I can't see any of my channels… 

Hope Paulos

> On Oct 5, 2015, at 9:17 PM, david gross <david.dgro...@gmail.com> wrote:
> 
> I am using a Iphone 6 plus and current updates. 
> I am trying to log into the app update using either google or facebook. 
> Either way, it says cookies disabled, enable cookies. 
> Please advise.
> 
> Sent from my iPhone
> 
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