I've never heard of that happening. It could be the phone.

-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Deb Lewis
Sent: Friday, November 13, 2015 6:05 PM
To: viphone@googlegroups.com
Subject: Re: IPhone 5C and Apex

No, I don't have access to another 5C. That's why I asked here.

On 11/13/15, Rayette Kay Ruckr <rucke...@gmail.com> wrote:
> Have you tried it with another iPhone 5C?     
>
> -----Original Message-----
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> Behalf Of Deb Lewis
> Sent: Friday, November 13, 2015 5:56 PM
> To: viphone@googlegroups.com
> Subject: Iphone 5C and Apex
>
> Hello:
> I support a large number of Iphone users with different models of 
> phone and different Braille displays. Today I was working with a 
> client who has a 5C and an Apex Perkins model. In Messages or in the 
> Contacts app, when he goes to enter a new contact or select from 
> existing ones, the Braille display locks up. He can't write and he 
> can't move the display of the Apex. In fact we have to restart it all.
> I paired the same Apex with a 5S and all worked perfectly every time 
> in the Messages and Contacts apps.
> Does anyone know if there's an issue with the 5C in particular? I 
> can't replicate the problem on the 5S, the 6 or the 6S Plus but I 
> consistently lock up on the 5C. The phone seems to work fine in all 
> other respects. All the phones have the latest software upgrade, and 
> all have the same settings for Braille etc.
> Any thoughts would be appreciated.
>
> Deb
>
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