I had a similar problem to Paul's and I needed to do a restore which cured the
problem. The Apple Access people talked me through that. Things have worked
fine ever since.
----- Original Message -----
From: Jenifer Barr
To: viphone@googlegroups.com
Sent: Sunday, December 06, 2015 6:49 AM
Subject: Re: voiceover going off
I actually have had the same problem with my iPhone 6s and 9.1. I have to
hold the home and lock buttons to reset it. Nothing else works. I can't turn my
phone off... pressing the lock button 6 times doesn't work either.
Jen Barr
Sent from my iPhone
On Dec 5, 2015, at 10:58 PM, Sieghard Weitzel <siegh...@live.ca> wrote:
Hi Paul,
Is it possible that you experience a situation where Voiceover volume drops
all the way down to zero and while you think Voiceover is not running it is in
fact working fine but there is just no volume? One way to check this is to plug
in a headset when this happens. Headset volume is separate from speaker volume
and in many cases when this happens and speaker volume drops to 0 headset
volume is still up and you can hear Voiceover just fine as soon as you plug in
a headset.
Alternatively, you can press the home button to display the lock screen,
then do a 2-finger swipe up which starts reading the lock screen and right away
after you do the swipe press the volume up button multiple times. If it is a
volume issue this should start raising the volume to where you can hear it
again.
If it is not a volume issue, then doing a hard reset by pressing the power
button together with the home button for about 8 seconds may get you back up
and running without sighted help.
I also would suggest that you upgrade to the latest version of iOS 9. Even
the 8.4.x series of updates resolved several Voiceover bugs if I remember
correctly. You may of course have your own reason why you continue to run 8.3,
but while there are still bugs, iOS 9.1 now (less than 3 months after the first
release of iOS 9) is in my opinion better than any version of iOS 8 ever was. I
expect 9.2 to be released publically any time now, they pushed out betas for
iOS 9.2 almost once a week and I think 9.2 is now up to Beta 5, but there
hasn’t been a new beta in 2 weeks or so and I wouldn’t be surprised if we saw
the public release of 9.2 next week.
Regards,
Sieghard
secones
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Paul Roberts
Sent: Saturday, December 5, 2015 5:07 PM
To: viphone@googlegroups.com
Subject: voiceover going off
Hi all,
Quite a while since i've posted on here but this is due to on-going email
issues on my main PC.
Anyway, I currently use an Iphone 5S and currently ruhning IOS8.3.
Since I bought my phone back in March 2014, I have had occasions when
Voiceover for some reason, stops talking and the only way to get it back is
usually to plug it in and after a time, Voiceover is back to normal. this
hapend recently when at a concert in Liverpool, Voicever wouldn't talk and so
when I got home and plugged it in, it was fine after a few minutes.
A fortnight ago I was staying near Preston and whilst on the train up, I
checked for mesages and had sevearl which I decided to read later on when I
arrived. I locked my phone and then an hour or so later, I decided to read
those mesages, plus send sevearl Emails.
well, Voiceover didn't work and even plugging in didn't make any differenc.
I got a member of hotel staff to come up so they could ring my Iphone to
see if it would activate but when I asked if the phone was on, they said it was
and that it was ready to unlock.
Well I got them to unlock but of course had to get them to enter my pass
code. As the screen looked normal, I got them to go to settings, general,
accessibility and then tap on voiceover.
Once done, Voiceover was back to normal and on checking the tripple tap of
the home keky, that was stil working.
This is the first time i've had to actually switch voicever back on after a
glitch and am somewhat baffled as to how this hapend in the first place.
The other thing is that these sorts of glitches tend to happen, either when
i'm say in work, or out locally or away in another area and so I'm wondering if
there's something in settings which I need to look at and possibly change, so
as to stop such glitches from happening.
any thoughts on the above would be most welcome.
Regards
Paul.
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