Zoe, do you have a text message from him? As If you do, let's try doing 
FaceTime from that message. What I want to do, is it the details button, and 
and they're coming you should have the options such as FaceTime or call. 
Friday, and let's see if that works. As for the other op soon, he will need to 
plugged the phone and iTunes, sync the phone with iTunes. And Open iPhone 
pop-up button, and find the photo in there he wants to copy to the computer.
Joseph Hudson
Email
jhud7...@gmail.com <mailto:jhud7...@gmail.com>
I device support
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FaceTime/iMessage
jhud7...@yahoo.com <mailto:jhud7...@yahoo.com>
> On Dec 29, 2015, at 10:03 AM, Zoe Fiogkos <fiog...@rogers.com> wrote:
> 
> Hi guys, my husband who is sited got a free iphone6 and for the most part he 
> is loving it.  Even though I’m a blind user I’m successfully teaching him how 
> to use it, but I’ve run into 2 problems and I’m hoping you guys can help.
> I don’t know if I’m having a brain fart, excuse my language or if I’ve never 
> done this and simply don’t know how.
> Problem 1 my husband took a home video and he wants to save it onto our 
> laptop.  Using itunes how do we save the video onto our laptop so we can 
> delete it off his phone.  His phone is only 16 gbcapacity so he wants to save 
> things on the laptop.  How do we do this.
> Problem 2 we want to use facetime between us but on my phone which is a 6 
> plus I can’t see him on facetime.  When I go into my contacts for example 
> Kathy, voiceover says iphone text iphone call iphone facetime.  But when I go 
> under my husband I only get text and call.  Any ideas?
> Regards
> Zoe
> 
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