Hi Jenny,
Have you set Outlook as your default mail client? Go to Settings (Windows Key+I), then press enter on System and arrow down to Default Apps, press enter on it to select it and tab until you get to “email”, if it is correctly selected Jaws or whatever screenreader you use should say “email, Outlook 2016 button”. If it says anything else like “email, mail button” it means the Windows 10 mail app is selected which is the default when you install Windows 10. To change it press enter on that button and tab until you find Outlook, then press enter to select it. You can then close the Settings with Alt+F4, there is no Save or Done button. If Outlook is selected as the default mail app and you still get this, then I assume you upgraded to Windows 10 from Windows 7 or Windows 8/8.1 and something didn’t go quite right during the upgrade. This happened to me and I had exactly the same issue as what you describe. I also had a few other problems so eventually I decided to wipe everything out, I put Windows 10 on a USB stick with the Media Creation Tool and started from scratch. I deleted the partitions on my hard drive, repartitioned it, formatted it and installed an entirely clean version of Windows 10 Professional 64 Bit. I reinstalled Office 2016 and all other apps and from that day on my over 4-year old laptop works perfectly, it’s fast, responsive and rarely crashes. I did, however, do this with one of my employees who is sighted and did not use a talking installation. It’s a lot of work and requires a bit of knowledge, ut it was worth it. One last comment before I stop here since while the Outlook integration is on topic for the list, the Windows 10/Outlook discussion isn’t really. Both my brother and my Mom upgraded to Windows 10 from a Windows 7 installation and all went perfectly. Microsoft has really made this super easy and even my 72-year old Mom was able to do this without a hitch. Regards, Sieghard From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Jennie Facer Sent: Sunday, February 14, 2016 1:23 PM To: viphone@googlegroups.com Subject: RE: Question about Syncing Outlook 2010 with iTunes 11.4 for Windows on a New Computer I have windows 10 and Outlook 2016 and I can’t use it. I get an error. It talks about there is no client. Jenn From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> [mailto:viphone@googlegroups.com] On Behalf Of Sieghard Weitzel Sent: Sunday, February 14, 2016 12:02 PM To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> Subject: RE: Question about Syncing Outlook 2010 with iTunes 11.4 for Windows on a New Computer Hi Alan, Why not sync via the cloud? Since you have a gmail address I assume your contacts are with google? You should be able to set up both Outlook and your iPhone to sync with the cloud. And yes, I know this is not strictly on topic, but if you bought a few months ago why not use Windows 10 and Office 2016? Main stream support for Windows 7 is already done and while you get security updates for another 4 years or so, I think Windows 10 is a much better OS and from the way it sounds it will be the last OS from Microsoft, once you have it (free right now until July) you’ll never upgrade again, you just get the regular and automatic updates. Regards, Sieghard From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> [mailto:viphone@googlegroups.com] On Behalf Of Alan Lemly Sent: Sunday, February 14, 2016 10:17 AM To: VIPhone Email List <viphone@googlegroups.com <mailto:viphone@googlegroups.com> > Subject: Question about Syncing Outlook 2010 with iTunes 11.4 for Windows on a New Computer Hello List, I know my question is fairly technical but I’m hoping one of the resident experts can guide me. I’m finally getting the new Windows 7 desktop I bought a few months ago configured as I transition from a Windows XP desktop. On my old system, I used Outlook 2002 and had no problems syncing it with iTunes 11.4 on that system. I successfully installed Microsoft Office 2010 Pro on my new Windows 7 system and want to ensure that I have everything configured correctly so that syncing my calendar and contacts from Outlook 2010 to my iPhone 6 running iOS 8.3 via the 64-bit iTunes 11.4 will go as smoothly as it did on my old XP system. I got my Outlook 2010 profile set up without issue and also got my pst file to transfer over with no problems. Here is my question. Outlook 2002 used an add-in called -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. 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